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Stay away! Have your utility account information on hand when you're ready to enroll. Customers with prepayment tariffs pay for their energy as they use it by putting credit on their Click Energy account. There is also an emergency credit option designed to help you out if you are unable to top up your electricity meter. She has experience researching, writing and publishing for a wide range of websites covering tourism, beauty and recruitment. Our friendly customer services team are here to help you. The costs associated with this tariff can be seen here: Click Energy also offers fixed-rate tariffs next to their variable rates. Looking to get in touch with Click Energy NI? This all-in-one bundle provides roughly 7,800 Watt Hours of power for your portable home energy needs. Weve brought you all the ways you can get in touch with Boost: contact number, email address, and even how to visit them. To qualify for the broader group, youll have to receive certain benefits and support. The following table will make the information easy to digest so you can have a clear comparison: Below you can find the cost information associated with these tariffs. The good news is there is no limit on how many referrals you can make, so if you refer five friends to switch, for example, you could get 100 worth of free electricity! A call to us is included in your inclusive minutes package. When topping up online, you can choose to make a 1 to 20 donation to the charity. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. Call us now and talk to an expert. This is really easy to do - just insert your key into your meter and leave it for around five seconds. Like topping up online, you will need to provide your KPN in order to complete the process. The services and products mentioned on this website may only represent a small selection of the options available to you. Cookies used for marketing and advertising purposes. The quickest and easiest way to top-up is with My Utilita, however if you're unable to access the internet or would prefer to top-up over the phone, you can call our automated top-up line on 03452 068 333. This is a free service that can offer you independent advice about how to proceed. On Trustpilot, Click Energy has an average review score of 1.8 out of five stars. If anyone is feeling unwell, you should call 999. And Joy. Switching energy suppliers has never been so easy. For example, if you top up 10, you can use 10 worth of energy before you run out and need to top up again. You just have to take your pick. For all electricity and gas emergencies, including disconnection, outage, failure, or smell of gas, contact your electricity or gas distributor. Customers will need to provide information including a valid form of identification and the connection address, and can expect a credit check before receiving their new plan. More information about energy offers mentioned can be found here. radar. When on the homepage, click the button in the top left hand corner that reads CLICK IN. These cookies allowed us to study how users navigate on the website. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. The article below contains all the information that youll need to make an informed decision regarding your energy supply. To view our Treating Customers Fairly statement Click Here. Follow the instructions in the email and you will have a new password in no time. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. It's important to note that while you can contact Click Energy by phone, they are a predominantly online energy provider and you might have better luck with Click Energy online chat or online form. - Are you prepared? Find out how much you can save with EDF Energy today. If you cant get through and dont have time to wait on hold, you can ask Click to call you back at a time that suits you. Thank you, your comment has been sent and will be reviewed soon. Your energy distributor is in charge of fixing and maintaining the energy grid. They use a mix of biomass, wind and solar to provide energy to their 30,000 customers and all new customers will be placed on green versions of their tariffs at no extra charge. Simply look in the top-left of this screen to see your location or click "Select Your Location" to find out. 1-888-548-7540 For example, if you want to top up 20, text 'TOPUP*20'. A chat window will pop up in the bottom right hand corner of your screen. Its worth noting that if your new home doesnt have a prepayment meter, youll have to get it changed so that you can stay with Boost. Simply call 0330 102 7517 to ask for a new card and youll be given an 8-digit TAG code which you can take with you to pick up your new card. Why choose Click Energy? They have fewer than 30,000 customers and as such, there is little information about the quality of their service. Enter 19 Digit Keypad Reference Number or login. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. So, has Click Energy been able to achieve that aim? Customer Helpline number 0333 103 9575 As always, weve got you covered! NorthEast States: Pennsylvania, Illinois, Indiana, etc. Tell us when you're current service will end, and we will email you a reminder two weeks ahead of your service end date. However, you have more flexibility to leave for another plan or switch supplier. System features and menu options. To complete your Click Energy top up online, click on the TOP UP button located at the top of the suppliers homepage. Although it was named the best energy supplier in Northern Ireland in 2017, it has been through some serious ups and downs since then. Cheapest Electricity Plans | Prices List by State (2022). 100% accurate bills, all the time. The Click Energy phone number is 0800 1 070732 Representatives are available Monday to Friday from 8 a.m. to 8 p.m. and on Satirdaus from 9 a.m. to 4 p.m. ClickEnergy is regulated by the Utility Regulator for Northern Ireland. Speak to an agent or see more plans for free ! Top up with PayPoint You can also top up your Click account at a local PayPoint store. 1-888-548-7540 The top up phone number to call is 150 from your mobile device. Email: Sign Up, 1-844-559-8583 If you cannot reach an agreement on how to resolve your complaint, you should call the Consumer Council NI on 0800 121 6022 or email [emailprotected]. When you find the plan you like, click the "Renew" link and follow the instructions. Postal mail, including forms, applications, or complaints can be sent to: Click Energy Connect your home to an electricity supply, Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. Compare and choose the best energy suppliers for your home. Send top up phone. Registered address - ClickEnergy, 1st Floor, Timberquay, 100-114 Strand Road, Derry/Londonderry BT48 7NR While most installations stopped at the beginning of the COVID-19 pandemic, theyve picked up the pace again and are being installed rapidly across the UK. The founders of Click Energy NI aimed to make the new supplier a new breed of energy provider that puts customers in charge of their energy. Customers can also contact Click Energy through social media. It seems that some customers were not informed about price hikes in October 2019 which made Click more expensive than some other providers. To make managing your energy tariff easy, Click Energy offers an online account system where you can keep on top of your tariff and spending by monitoring your energy usage. As Boost specialise solely in prepayment meters, you dont have to worry about getting bills through the post you can top up whenever and wherever you like. Let us help you out with your query. Click Energy has a number of methods for paying an energy bill, which are predominantly online. Top up your energy on the go with the Boost Top-up app for PAYG Smart customers. Customers can usually expect a wait time if they call Click Energyhowever, as only approximately half of all calls are answered within 30 seconds and the average wait time for calls can exceed two minutes. These include online, over the phone and in a PayPoint store. To serve you better please select from the list of service areas below to see relevant CenterPoint Energy information. Pay Bill; Login; Contact Direct Energy. Always stay away from downed power lines. To do this, you will need to take your meter key to a PayPoint store and add on as much credit as you want (minimum 5). Value must be either 11 or 19 digits in length. We tested this method and our query was satisfactorily answered within minutes so its a good option if you want a fast response. Features: Save your KPN number. (Mon - Fri: 8:00am-5:00pm EST), For Your Home Click Energy Contact: Phone, Email, and Postal Address, wait time for calls can exceed two minutes, 2022 Centrelink Energy Assistance Payments (Full List), Energy Centrelink Payments: Full List of Energy Rebates 2022, STC Solar Rebates: Small Scale Technology Certificates 2022. Move Your Service For an energy supplier that set out to do things differently and put the customer in charge of their own supply, this is not ideal. Find out how. did not receive enough responses from its customers. Hover over the "Account Management" icon in the top navigation and click the "Renew" link. The Free Click Energy NI Top Up App. There are two energy suppliers that go by the name Click Energy. Any products or services displayed on this webpage may only represent a portion of the options available to you. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. We are open Republic of. All business queries should be directed to [emailprotected]. To redeem the discounts, you will need to purchase a card or e-voucher for the relevant store. Simply log in to your British Gas online account and click the Top Up Online tab. We use cookies on this site to enhance your user experience. To benefit from the scheme, you need to register for an account on clickbacks.co.uk using your click energy email address. Since Click Energy is mostly online, though, they do offer Click Energy online chat where your questions may get answered more quickly. Scroll down the page until you see four red boxes (located underneath the Click Energy NI phone number and above the live chat heading) - this is the request a call back box. Showing North America. You'll be presented with a range of plan options and the current rates for those plans in your area. Recharge mobile online. Gretchen has over two years of experience as the first content writer for Selectra Australia. With Refer-A-Friend your friends win, too, with a $50 Visa Prepaid Card when they enroll with Direct Energy. If there is a life-threatening emergency dial emergency services 000. The Click Energy NI headquartes address is Timberquay, 100-114 Strand Road, Derry/Londonderry, BT48 7NR. Sorry, this plan is not available for your location. We'll ask you for this information so that your utility can connect you to service with us. Click Energy does also offer a business energy tariff to help keep costs down and offer energy efficiency. To find out more about the scheme and if youre eligible, click the link below. Existing Click Energy customers can contact Click Energy to move houseonline to ensure there is no interruption to their energy service. To top-up your OVO account, call 0843 770 5067 or 01173 326 945, for both gas and electricity top-ups. But in the absence of any new data over the last few years, it is hard to know if customers are still satisfied. Log in to renew or transfer your service, Supply Chain Responsibilities & Disclosure. These include: Click Energy has six plans on offer. Main Menu. We Consider Click Energy A Moderately Stable SupplierAs you may have heard on the news, the UK energy market is currently under an immense amount of stress putting several energy suppliers out of business. These cookies allowed us to study how users navigate on the website. Valued up to $5949.90. If you wish to phone the provider, you will only get through to a call agent during these hours. Customers with sales questionsabout plans or servicescan email Click Energy at [emailprotected] while customer service enquiries, including account help or complaints, can be emailed to [emailprotected]. Say goodbye to waiting in line. Give us our experts a call today and save up to 400 a year. It's important to remember that if you're dissatisfied with the resolution of the complaint, you can also contact your state's Energy and Water Ombudsman to act as an impartial intermediary. If youve had trouble with Boost and want to make a complaint, there are a few ways you can do this: Boost seems to be very quick and helpful when handling problems and complaints, however, if your complaint isnt handled within 8 weeks or you receive a deadlock letter, you can contact the Energy Ombudsman by calling 0330 440 1624. Write down this code and call Boost on 0330 102 7517 and they can let you know whats wrong and help fix it. Natural gas emergency, leak or smell. Whichever contact method you opt for, you should not expect a response outside of the Click Energy contact hours. Turn your friends on to Direct Energy and you'll earn a $50 Visa Prepaid Card for each customer you refer. Click Energy also offers friendly credit to ensure you are never left without energy during the night, weekend and certain holidays. Even if youre not feeling unwell, you should still be tested for carbon monoxide poisoning. Click your state below to view offers in your area. Mon-Fri 8:30 - 5:00pm & Sat 9:00 - 4:00pm, Switch to a cheaper electricity or gas offer. Save my name, email, and website in this browser for the next time I comment. Track your top-ups and see your account details all in one place. As Managing Director Damian Wilson has stated, the original goal was to be a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing.. Remember that Click Energy currently only supplies electricity so you will need to find another supplier for your gas if you choose to switch. Login details saved for quick login. If you are switching suppliers, we will notify your current supplier of your switch. As well as business and domestic tariffs, the supplier also has a tariff designed for farmers. You can opt out at any time by clicking "unsubscribe" in an email. Check when you are due your 600 energy . If you have a prepayment tariff, there are a number of ways to top up. (Mon - Fri: 8:00am-6:00pm EST) Whether you need to contact Click Energy to subscribe to a new plan, move house, or pay a bill, continue reading below to find out how. Sign Up Now: 1-888-548-7540 Billing & Account: 1-888-548-7540. Customers looking to contact Click Energy over the phone can do so during normal weekday work hours. Sat: 8:00am-5:00pm ET They changed this recently to make it easier and quicker for customers to get a new card. This phone number is suitable for all pay-as-you-go gas and electricity top-ups. Before this method will work, you need to register a credit or debit card with your online My . We'll send you the details of this plan so you can review it again later. Click Energy, Timberquay, 100-114 Strand Rd. If you are a keypad customer, your KPN or 'Keypad Premise Number' is the 19-digit number you currently use to top up your meter. Click Energy claims to be Northern Irelands friendliest and most transparent electricity company. Necessary to provide basic functions of the website such as page navigation. To do this: It's easy to complete your Electric Ireland top up via text message. So, you like the look of Boosts smart prepayment tariffs? If you have a smart prepayment meter, youll want to download the Boost Power app to make the most of the benefits that come with your smart meter. Get started by telling us where you are. Using one payment method across both meters, Set up reminders and auto-payments when youre running low on credit, Whos moving in and their contact details (if you know), If youre bringing Boost into your new home. Mon-Fri: 8:00am-8:00pm ET This is for disclaimer and any terms and conditions that we need to show. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Before making any decisions, Selectra recommends you conduct your own research. Save your Card Details. These cookies allowed us to study how users navigate on the website. have hindered its growth and left some customers unhappy. Step 2: Choose top up and follow the instructions. Live Chat Simply click the Live Chat tab above and speak to one of our advisors, or if on a mobile, call us on 0800 1 070732. As mentioned previously, these tariffs have two separate unit rates, one for peak hours of consumption and another for off-peak. Youll be entered into the scheme automatically and will receive a letter by the end of December. Contact Direct Energy. If you have a prepayment tariff, there are a number of ways to top up your Click Energy account, including online, over the phone and in a PayPoint store. Ireland. Give us a call to find out more about automatic meter readings. To book your smart meter with Boost and make the most of your energy usage, click the link below. Text OUT to report an outage. Click below to redeem this now. According to Managing Director Damian Wilson, the goal was to become a: New breed of electricity provider that would provide customers in Northern Ireland with excellent value, incredible customer service and clear billing. Our energy advisors are here to help you find the best deal. Want to Top up your EE mobile over the phone? Top up anywhere, anytime using your PC or phone. Light candles or lanterns. For example, if you send a facebook message on a Sunday, the earliest you will get a reply is Monday after 8am. Phone: 248-433-5603 Email: GrovelandHowellPro@cmsenergy.com Livonia Phone: 734-524-6310 Email: POBoxLivoniaProperty@cmsenergy.com Macomb Phone: 586-307-3370 Email: POBoxMacombPropertyR@cmsenergy.com Royal Oak Phone: 248-433-5667 Email: metropropertyrestoration@cmsenergy.com Battle Creek, Coldwater, Kalamazoo, Marshall Phone: 269-968-5755 Equipped with a Yeti 3000X, Yeti Home Integration Kit transfer switch, four Yeti Tank Expansion Batteries, and the Link Expansion Module. It aims to be a provider of low-cost electricity through a choice of prepayment meters and through monthly direct debit. To receive the reward, your family member or friend must quote your unique referral code when switching. Enter the email address associated with your account and Click will send you a new password via email. Selectra UK is not affiliated with this energy provider. And you can top up in a number of ways, including on the website, by phone, with Paypoint. Government EPG Scheme. By continuing to browse, you accept the use of cookies. We only collect anonymous data. Necessary to provide basic functions of the website such as page navigation. Download our app today where you can top up your account, borrow a 5 and loads more. You can now get your Click Energy electricity vend code by topping up your meter via the new Click Energy Top Up App. Click Energy currently only supplies electricity so you will need to find another energy supplier for your gas if you choose to switch. (Live Chat available Mon-Fri 8am to 8pm and Sat 9am to 4pm. This helps us to provide our website to you for free as a customer. Please wait while we see what is available at your zip code. Negative reviews on Trustpilot and a customer base too small to make any further impact on Which? Here is a list of commands you can send via text to 57801 to use our outage alerts service: Text REG to register. Sunday closed. (Mon - Fri: 8:00am-6:00pm ET) Text HELP for instructions and a customer service number. How to contact Click Energy There are several ways to contact Click Energy. Type your question into the Type your message here box and press enter. 1-888-548-7540, 1-855-337-7006 You are renewing your service agreement with Direct Energy, while choosing a new plan and rate. You can contact us the following ways . Valued up to $5949.90. This is based on 125 customer reviews. On the Click Energy login page, click the link that reads Set a new password. Top Up Securely. You can easily renew your existing Direct Energy service online. Or leave us your details and we will call you! We are pleased to be part of the Warm Home Discount scheme, To find out more information about the fuels used to generate electricity The main plus points of using Click Energy are: However, there are some drawbacks too. This section Only needs to be filled in if someone has given you a referral code to switch to Click Energy, If you dont have one, just leave this section blank and continue to next page, Make your EV go further with our Day & Night Tariff. We'll send you the details of this plan so you can review it again later. * Prices vary from one city to another, so we display national averages Special deals, doctorSIM credits and much more. Along the bottom of the homepage, there are a number of links. This is also the email to use if youre thinking of switching to the provider but have a few queries before signing up. It is one of the smaller suppliers in Northern Ireland with a market share of just 4%. Download our app today where you can top up your account, borrow a 5 and loads more. Call 888-333-4465. Our customer care team will be delighted to assist you with your renewal. Move house with Click Energy Existing Click Energy customers can contact Click Energy to move house online to ensure there is no interruption to their energy service. Click Energy is a very small supplier, providing electricity for around 4% of total customers in Northern Ireland. Join Direct Energy for a chance to win Yeti 3000X + (4) Tanks + Link + Home Integration Kit + 600-Watt Power Supply. Thats 100% and far above the national average of 32.8%. One is based in Australia, but Click Energy NI (the one we are concerned with) is based in Derry, Northern Ireland. Please verify you're a real person by doing this simple math problem: 8 + 1 = . Ths number is also suitable for Smart PAYG+ customers. Download the Boost Power app on the App Store or Google Play. We always strive to provide the most up to date, correct and informative information in all of our webpages, but from time to time, you may spot an error or something you don't agree with.