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bleach. Ours hadn't occurred as early as many, thus being well out of warranty, but I decided to try and a call to the company, not really expecting much, BUT, without even my mentioning having seen the issue online, they offered a free fix, with no muss at all. To fix your control panel, start by checking the connections of wires to the control panel. I am about to get one of the BlueStar range RNB304BV2 and stumbled upon this thread, does anyone knows if this RNB moldle has been updated with the new door designThanks in advance! I have a RNB304B bought over 10 years ago for a weekend home. 130. Step 1: Turn the oven off and unplug it from the outlet. left hand jam nuts. because of the pandemic I can't reach a human to help me solve my problem. Unparalleled function. Cabinet. This post was edited by applnut on Thu, Jul 11, 13 at 16:17. The second response said this website wasnt an approved recall website and there is no company remedy, except to pay $863.50. Oven Door hinges, Springs and Other assosciated oven door spare parts. They then offered to send us one for $296 plus shipping. Awesome repair tip on hinge problems in Bluestar ranges from Appliantological Brother Rooster. ), I used a Dremel with hardened cutting wheel to cut an approximate 1/4" incision, on the heat shield on both sides ( Cut with the blade rotating in a direction which doesn't throw debris into the fireproof mat material underneath the sheet metal heat shield ). Youthful Habits. 5) With the oven door exterior removed, the oven door hinges are now exposed. An oven door repair may be needed if the door hinge breaks or is bent out of shape. I didn't have these plates on my 10 year old range, but they are really nice, as they also tell you if the hinge is installed correctly. Receive the latest news on new promotions, exclusive offers, and new arrivals. This post was edited by applnut on Thu, Jul 11, 13 at 14:25, French Door Wall Oven - Brand poll (GE, Viking, Blue Star), AR Performer, Capital Culinarian, BlueStar RNB. Try using the self-cleaning feature once the oven has cooled if you havent been doing so. We called back saying this was a known issue, to which they replied that it is not a known issue. here is a copy of the letter:Tim. Aftermarket non oem oven ignitor replacement. Another thing that may cause the door not to close properly is a damaged gasket. Then apply the lubricant to the pivoting joints of the hinges. Its hinges were failing. In general, simple => reliable. This slot has to point straight down, when you install the door into the range. The family was hungry, we needed to get the food out, so yanked on it and it bent the frame. The failure of the BlueStar oven to self-clean (pyrolytic function) is most likely caused by incorrect program settings or faulty components. The door should pull out very easily.*. When that happens, the slide no longer moves in the correct direction and the door is stuck. This slide is hidden inside the door and isn't user serviceable. Downsides are few: - Wish the oven racks were ez glide. Close oven door. The power of the Blue Star Range is truly impressive with 15K BTU to 25K BTU available depending on the series that you opt for along with an infrared broiler in the PowR oven, which is praised for its outstanding commercial quality. Each door comes with instructions of how to remove the original door and how to replace with the new one. The first replacement door I ordered from Guaranteed Parts (this is several years ago) was evidently equipped with the old-style hinge. What if something in the oven had caught fire and you couldn't open the door to extinguish it. Having owned and used both, my feeling is that the Wolf is fundamentally a residential range that has been visually "butched up" to look more commercial/professional while retaining a feeling of refinement. (Answered). And my pre-purchase research showed that they had, for the most part, done that, even in out-of-warranty cases. If that's the only problem, disassembly and a thorough cleaning of the hinge mechanism is probably going to put you back into business. The original hinges would get stuck preventing the door from opening. Shop Now & Save Big! Extra-large gas convection oven with Infrared Broiler. Can anyone give me some direction to find online help or explain it to me? Bulk Save - View Offer. One thing most people forget about these hinges is that there is a clip that must be moved to hold the upper (A) and lower . When I opened it, I could tell that the plastic rollers that guide the hinge mechanism had become brittle and shattered. You can Squirt or spray the grease. This puts me at over $450 CDN for a known issue! Fisher Paykel Dishwasher Spray Arm Part 527475. We use cookies on our site to give you the best experience. The oven will not be able to activate the pyrolytic function if it is faulty or detects overheating. Accept Cookies. Contact us with any questions, we are happy to help. This how-to tutorial will demonstrate how to remov. If the broil element appears to be faulty, replace it. But that would be a good question to ask. Apparently, Blue Star knew about this problem and was providing new oven doors free of charge. Heat escaping from the top of the door has fried the spark control module a few times. 8) reapplied the 5 door screws. 211346 RECEPTACLE NUOVA STAR. If both hinges are engaged before lifting the door up, it will snap into place with no problem. Huh? 1. Also, the oven door is HOT when cooking and my toddler burned her hand on the side of the door. :(. I know about 10 years ago, they were providing the doors at their cost - $125. Whether you need full sliding shower door systems, wall mount or glass to glass hinges, pull handles and support bars, or are seeking the perfect shower accessories for finishing touches, we have . Damaged oven door seal:The seal is attached to the oven door and ensures that when the door is closed, it forms an airtight seal. But all it takes is a traumatic experience that robs us of these entitlements and we realize how wonderful the life is when we have them. Thanks for the pointers M. The discount is reasonable which shows BlueStar is working with its customers. It is almost impossible to put the door back on until you lock the hinges in place. If the bulb doesnt turn on, replace it to fix your oven. The Wolf is, indeed, an attractive range with excellent fit and finish and great customer service under warranty. If none of these methods work, you may need to get in touch with a professional to have the door fixed. How Many Speeds Does This Fan Motor Have? The response you get at BS depends on you to talk to. To install the latch, I needed 8-32 oval head SS screws, drilled and tapped holes for screws). And that can contribute to the hinges not wanting to go all the. Lift the inner metal plate and set each new hinge in its channel on either side of the oven door. If you need to purchase heavy duty hinges, we offer excellent products such as Heavy Duty T Hinges. Best Gas French Door Wall Oven: BlueStar BWO30AGS - $6,195. In that case, the solutions listed above will come in handy. So, I did the only thing any red-blooded American member of the Samurai Appliantology Academy would do. The safer bet was to go with Wolf's reputation for excellent customer service and also get its attractiveness and potential resale advantages at the same time. Depending on the hinge design on your particular door, there should either be a lever that flips over or a hole that you can put a nail/pin/toothpick through. I recommend removing the skin from the oven door. The open top burners can be used at full power on pans as small as 6" for regular burners and 3.5" for the special simmer burner. The average BlueStar oven has a lifespan of 15 to 20 years. Unparalleled function. This allows the oven to trap all of its hot air. The oven light is a handy tool to ensure your food is cooked properly. Locate the oven door hinge locks / latches in corners of oven door and rotate hinge locks / latches toward oven cavity to locked position. This article will go through 7 common problems with BlueStar ovens and possible solutions. I was going back and forth between Thermador and Blue Star, but now I am 99% into the BS. Product information . By using our site you agree to our use of cookies in accordance with our. Updates. Dacor 701035 Range Oven Door Hinge Kit Genuine Original Equipment Manufacturer (OEM) Part. Unless you mean in that as an owner of products from both brands--Wolf and Bluestar--I've got skin in the game, and therefore really WANT these companies to stand behind their products. We have a 13 year old BS 30" range with the defective hinge problem. We wipe down oil on the stainless steel with a damp cloth - and then wipe with a towel. *Some oven doors don't need to be removed in order to separate it for cleaning the glass in between. And I can't tell whether they still maintain their separate Canadian operation. We have been very happy with the Bluestar. The Bluestar is, on the other hand, a commercial range that has been "gentrified" enough to be legal for use in a residential setting and have added features and polish that make it more suitable and attractive for home use. Bluestar Bake Ignitor 703304. If the broil element is working fine, the igniter may be at fault. Same issue here! My first choice is see if I can get the door fixed with some adjustments. Oven doors have two door hinges, a left and right. I explained this was a known problem and they have replaced these defective doors in the past for free or at a deep discount. Mostly, quick wipes as needed. They offered a new door which would cost over CA$1,000 by time it arrives up here. They state they have changed the door hinge design and were offering a new door for $125 (their cost) vs $495 if we just needed to buy one. Just called BS and they will no longer replace the defective door but offered to sell it to me for $800+. check if the oven is heating up to the set temperature, How To Fix Pudding That Didnt Set? Blue Star should pay for the installation because it is a known defect. It's pretty obvious when you see it. The springs may be located in the inside of your oven door or they may be attached to the frame. Yes, I agree that replacement of the entire door assembly is the best decision. We are selling the entire door assembly for $125 (our cost) instead of the retail $495 to get our customer taken care of. Can anyone recommend a RELIABLE dual-fuel 30" unit with open burners? To reduce friction, this metal pin has a plastic roller. And while it won't fail right away, the old design will inevitably fail given enough time. Houzz Pro: One simple solution for contractors and design pros. Also, this is a fairly simple "in home" fix. Please use common sense, though. Shop for BlueStar Stainless Steel Single Wall Ovens at AppliancesConnection.com. 5 star 86% 4 star 5% 3 star 2% 2 star 4% 1 star 3% . See Step 3 (Illustration A) in the "Remove Oven Door (s)" section for proper locked position. (I'm getting one.). If the bulb appears to be working as expected in another socket, the ovens socket may be faulty. Agency facts and an easy test.". Check out our door hinges now! Thank you all for your comments. This angle allowed enough clearance between the heat shield and the back of the door cover, and also formed a ramp upon which the spring rods ride closed. So if you own a BS and haven't had the sticking problem yet and your oven is 3 or more years old, I advise writing to BS to let them know that you want your door replaced before it turns in to a real accident. What is their legal obligation to replace admittedly defective, potentially hazardous, products? Its purpose is to keep the oven cool. (not talking about my wife! I think that they haven't done this very simple thing, speaks volumes about the company. . metal locknuts. In most cases, you can fix the problem without calling a technician. Thank you. that really helps me decide. Following the solutions mentioned below will allow you to cook food evenly again. If your BlueStar oven is not working, it is most likely due to an electrical failure. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. The door is a fire hazard. Then close the door. For example, spring joints may range . Eventually, the slide can't move at all. flee - would you please post your model number and when it was purchased? Cannot abide a manufacturer which denies it's responsibility. Overall - I think this was a great purchase, and am also happy with the cost savings over the competitors. Also, you should have received two metal cover plates. My case was referred to him by Kacie, but I have yet to hear from him. These are some of the most common Bluestar oven problems you may face, along with their potential solutions. I did, it worked, but it also warped the interior of the door around the window. Bluestar accepted this as a problem about 3 years ago and gave away free doors to customs with this problem. However, once it stops working, keeping your BlueStar oven clean can get challenging. Just to update my own comment (read "rant") of 3 years ago: Yes, BlueStar does acknowledge the defect, but I wasn't able to get results until I sent a personal letter to the president of the company (it does pay to go directly to the top in these matters). So in no time at all, the problem returned. If your ovens broiler appears to be dysfunctional, follow the solutions below. Step 1: Turn off the oven and unplug the power cord from the outlet to avoid the risk of electrocution. Reach out to guaranteedparts.com. Fire Rated to 30 & 60mins. . You are certainly welcome and can order parts from www.guaranteedparts.com or from www.letstalkparts.com, but you might end up with expensive hinges that won't help you fix your problem. Oven doors have two door hinges, a left and right. Any suggestions as to how I can have the hinge locked around the ideal 45 degree angle for the hinge to get back into the slot? Unfortunately, this will eventually lead to serious damage or someone getting hurt. BS is willing to sell me a whole door with a partial discount. But on the bright side, its quite easy to fix this issue most of the time. Any lawyers out there? Get a custom quote from a BlueStar Kitchen Consultant. Some of these items ship sooner than the others. First, open the lock. Of course, the next time we opened the door they flexed out and came to rest on the fire shield. 2. When trying to force the door open, some locks might be clumsy and flimsy on some oven models. I was really worried about the clean-up factor. I was looking online just now because I have the EXACT same problem with the oven door on my 30" Blue Star. No doubt they will eventually have a serious lawsuit when someone gets hurt or a house burns down. I am a bit confused bc I have been charged $28 so far. Convection oven works well - I can't say I notice a huge difference over prior oven. They cannot give away the door for free since there is no recall. Be ready with complete documentation of model and purchase. On some ovens the same hinge is used, on other ovens the right hinge and left hinge have different part numbers. Check the bake element for cracks and inconsistent red glows. Self-cleaning can be quite helpful when it comes to removing tough stains and odors from your oven. Hope they find us here! 11) And then I had an oven door that could open and . The left side door doesnt want to open. Using a multimeter, check the bake element for continuity to see whether it has burned out. Awesome repair tip on hinge problems in Bluestar ranges from Appliantological Brother Rooster 1.5 year old Bluestar freestanding gas range door would not close completely. That's the critical part. Worked perfectly, door closed completely, wife happy (the most important result ), no more hot knobs! The door hinges help the oven open e. I would caution against ordering from Guaranteed Parts--they seem to be in contact with Blue Star in some fashion, but they are not always fully informed about product details and changes, even if their prices are competitive. If you have checked all these and still cannot find the problem, then it is best to call a technician. If the element appears to be defective, replace it with the help of a professional. tee hinge. Lower oven door to fully open position: If oven door does not open to full 90, repeat steps 1 - 3. But when that happens, the slide moves directly against the metal pin and eventually cuts through it. We bought our BS 11 years ago and the door has been sticking for years, but can still be opened if you pull it just right. the slide has to move over a metal pin that guides the direction that it moves. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. I'm awaiting a response. Now , let's be "fair and impartial" appinut. Warning: Long post. But, this is true of any of these professional models. The Frigidaire was a big disappointment - with burners that failed, and a black stove top that was impossible to clean - food baked onto the top easily and then wouldn't come off. If youre not comfortable dealing with electrical issues, its best to call a repairman. However, the new person to contact at Blue Star is John Ditizio (jditizio@bluestarcooking.com). The fact that this problem has been ironed out in later models is not much consolation to those of us who are stuck with earlier models. But the replacement door came quickly and I popped it in immediately. Check if the circuit breaker has been tripped due to a power surge and flip it back on. After lubrication, reattach the latch on the door with nuts and screws. This is a fantastic thread! Why Is Your Macaron Batter Too Thick? Steel Construction. I think maybe he was expecting another service call??? Also, check the door seals for any cracks or gaps. Wipe off the latch. Ours, too, is obviously out of whack from us yanking on the door to get it open. And I agree with M. I have had a reasonable good service from the stove over the last 12+ years. Then, about 2 years ago as I remember, the smaller door started sticking AGAIN. I had to call Bluestar for emergency advice and was told to use a crowbar wrapped in a towel and pry the door open. Essentially any strong object that fits into that hole will do. They wont admit that it has happened to many people and rhat they are aware of it. You will need to be very sure that both hinge hooks are fully engaged on their respective hinge pins inside the range before removing those screws. The cast members just make do with whatever is available to them. Once the door is in place, remove the two black screws. Pella's attractive selection of storm doors & screen doors will complement the entrance to your home, with multiple styles to suit your needs. This allowed heat to escape, resulting in uneven cooking temps and extremely hot knobs. This is a widely-reported and known issue with a clear fix that resulted in changes in later production models. Some of the newer GE oven doors can be lifted off and the hinges will stay on the range and most of the Frigidaire oven door hinges come off with the door. Even if I realigned everything, it was only a matter of time before the hinges would fail permanently. They are done by producers and set designers who make lucrative deals with manufacturers to supply equipment in exchange for free advertisement ("product placement"). We purchased the Blue Star 36" with sealed burners and have been happily using it for the last 6 months. To access springs on the inside of the door, unscrew the inner panel of the door and remove it, exposing the springs. then pulling the door from the oven. If the troubleshooting steps above did not resolve the issue, you will need to contact a technician. Once the top panel is removed, you will see . By Ventana Construction LLC. (Must Read), BlueStar Appliances All Purpose Fan Manufacturers, Geyser Manufacturers, Miele Gas Stove Problems: 7 Common Issues (Must Know), NEFF Gas Stove Problems: 7 Common Issues (Must Know), SMEG Fridge Door Not Closing Properly (Simple Answers), Fisher & Paykel Fridge Door Not Closing Properly (Simple Answers), Bosch Fridge Door Not Closing Properly (Simple Answers), Electrolux Fridge Door Not Closing Properly (Simple Answers), Miele Freezer Door Not Closing Properly (Simple Solutions). Safety, durability, efficiency, and functionality. @HU-557372966 Did you solve door gap problem? RF28T5A01SR-Samsung RF28T5A01SR French Door Refrigerator, 36" Width, ENERGY STAR Certified, 28.2 cu. Unfortunately, the roller can shatter and fall into the bottom of the door. We also like being able to have several large pots fitting nicely on the stove at once. I opted to buy the discounted replacement door instead. machine screw nuts. Oven now works as it should. From personal experience, once the hinge gets damaged by snapping down hard or bent slightly from uneven removal from the range, it needs to be replaced. They know this. The trouble represented a weird, potential safety hazard that multiple service calls could not figure out and, to be fair, was never proven to be a fault in the Wolf range itself -- it's possible it had something to do with the gas supply which was later changed out before finally getting the Bluestar. If you are unable to fix these yourself best to call out a technician to take a look at the door. We use the oven 3 times daily, bake bread once a week. The only reason Blue Star replaced and installed my defective door when I complained was I told them I was going to call Seven on your side a consumer advocate program on channel 7 news and inform the public about their defective door and lack of cooperation and customer service. $109.98. Step 2: Open the oven door. If it doesnt, then thats probably why your oven isnt heating up. John is correct. To achieve this, inspect your BlueStar oven regularly and repair any issues that arise. Oven door won't stay closed? A faulty cooling fan will also result in the oven becoming too hot. If found faulty, you will need to replace it. Here is a picture of the hinge. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. This is no longer about my oven and getting it repaired. I've contacted Costco and asked if they had other buyers with this problem and what kind of remedy did they offer. Two door hinges for DCS 30" oven. BS wanted $900 for the new door, which I wasn't going to pay. The new door probably will take sometime to get here shipping to Canada. However, if the oven doesnt clean even while its cool, there may be an issue with the oven door latch. This is after cooking something and closing it, then needing to cook an additional time. 7) I reapplied the door exterior. Our wood fired oven doors are available in hammered textures creating an old fashion / antique I missed your comment on Wekick's range sorry, but I was just looking at the content of this particular thread. Mar, 2011: yet another new door. I do not even have the self clean function. But gradually small amounts of material wear off and clog the mechanism. But nothing worked so far. Each extra-large oven contains a powerful 25,000 BTU burner with 1850 Infrared Broiler. Dust, window coverings, contemporary designs and more are inspiring lively conversations on Houzz, You don't need to go big or permanent to go bold with color in your rooms; you only need to master the easy art of the toss, Learn how to use drapes, shutters, screens, shades and more to decorate French doors, sliding doors and Dutch doors, Splash bold green, blue, orange or red on your front door, then balance it with a more restrained hue on the rest of the house, Rich reds draw the eye and send an inviting message. Rhome got a porcelain shard stuck in her finger, and I doubt many folks would be too crazy about eating anything baked that is seasoned with porcelain shards. (2 Reasons), What To Use Instead Of Skewers? BlueStar ovens are reliable ovens, with sleek designs that come packed full of features.Dont worry if you bought a BlueStar oven and are having trouble (or at least try not to). To identify a faulty igniter, you must check if the igniter glows when the oven is turned on. Those are powerful springs; they could injure you, if you try to disassemble the hinge mechanism. That gives you full access to the hinges. I spoke with customer service and did my best to escalate this problem. At times the Bluestar Oven door may not close properly. Should You Simmer The Spaghetti Sauce Covered Or Uncovered? 30 Double Electric Wall Oven with French & Drop Down Doors. Debris can often get stuck between the blades of convection fans and stop it from circulating hot air around the oven for an even temperature. To get this done, ensure the oven is turned off and cooled completely. By. Total price: $153.97. We had a Mitsibushi television, at least two years out of warranty, that suffered what looked to be basically a color failure, with everyone on screen blown out and rather neon. BEST BANG FOR THE . Hinge Issues: Over time, rust and debris can cause the hinges on an oven door to become stiff. GE and Frigidaire are two major manufactures that use these hinges. Elevated style defined by your unique design sensibilities. These are the most common reasons your oven might not heat up. Before buying the Wolf, my wife and I had the same discussion: Form vs. Function. In Stock. 5. And if I can repair the range for a few hundred dollars and get another 10 years before the next repair, then that's still a very good track record. Most hinge types are available in a wide range of sizes. Step 2: Open the oven door. And for older doors, Bluestar can't guarantee that the modern hinges will fit the old doors. Meanwhile, I still like to at least get the door back on the oven. But you can solve this problem using the solutions below.