How Old Was Julia Ormond In First Knight, How Old Was Melissa Newman In The Undefeated, Wight Goodman Swift River, Articles A

Hopefully this will save someone from the panic attack I just had over my tickets. I was very skeptical after reading a lot of low reviews and their reasons, but the price couldnt be beat - plus they were the place on t gee venues site to buy the tickets from. HIGHLY dissapointed and will never use them again, AXS totally sucks this is the last time I will use this garbage app and customer service is more horrible please stay away. I never heard back! Save your emailed tickets. I recently had a knee surgery which will preclude me from attending a few concerts over the next two weeks. I am a 58 year old professional male who, on a normal year, spends thousands of dollars on event tickets through AXS. DISCOVER GREAT EVENTSTheres so much to see. THANK YOU! To sell the tickets on the AXS app (No option for refund or credit) - I was FORCED by AXSTickets to set my sale price at $10/each which is the AXS price for their GA ticket. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. First, after requesting to transfer two tix to the person I bought them for, I got an email saying [Firstname Lastname] hasnt accepted the ticket you transferred But the name it listed was MY name, not the person to whom the transfer should go. The only option is to cancel while the timer runs out. This also did not work. Each year we sell millions of tickets to thousands of incredible events - from concerts and festivals to sports and theater - at some of the most iconic venues in the world. I cannot view my tickets. We have over 1,000,000 users and companies will listen to us. AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. This update includes performance improvements and bug fixes. This is how I was tricked into buying more tickets. 2 x tickets available, good seats in section B2. They told him to go to the resolution desk, but didnt have any idea where that was at Red Rocks. Bought tickets for a show that was postponed. In the meantime I contacted with them egain and they said that their "technical team" did not contact with them regarding my issue. Still don't see your tickets? They show up on website though. 15 plus minutes I had a few performances to list so I went to do it. My daughter ending up unable to transfer her tickets, so lost over $100. Extremely disappointed. Plans can . I used my Facebook account, which needed a re-login, but thats fine. I never received my email confirmation for my tickets. I kept being redirected back to the beginning to try again with the prompt saying saying Something went wrong. Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . For an app that is so important to accessing your tickets, youd think it would have a seamless login procedure. Very disappointed. Our 2022 Transparency Report has landed With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Again, got AXS Tickets "Mobile Data" "Allow Background Data Usage". Why does the email say 1 ticket? Slow to respond and when they do it has nothing to do with the issue expressed to them. AXS Account Your Account My tickets are not in my account? This is the second time I had to deal with AXS and both times I had bad experience. I tried buying tickets on the website, got an error with payment. I know to use PayPal goods and services since it has buyer protection. They didn't show up and disappear though so I don't know if this is this same issue. Continuer sur 950 mtres, Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres, Prendre droite et rejoindre DN7. click "Force Stop". Front row or on the aisle? I was happy and excited. Tickets probably arent being delivered until 1-2 weeks before the show. I always try to pay with PayPal, just for their excellent refund policy. We did finally access tickets, no thanks to AXS, but because the manager knew how to work around the system. Their website did not inform me I would be charged $25 for this service. Tap for tickets to see the artists and teams you love. GetHuman-robtixsa'sJune 2018AXS Tickets{0} . I placed two orders for tickets at the same event. On your device, goto "Settings" click "Apps" select "AXS Tickets app" click "Storage" click "Clear Data" option. Is it my iphone? This is horrible, such a terrible app. Thats not all! I bought 2 tickets to an event a month ago and downloaded the app immediately to verify my purchase. No paper required. If you received an email from Vivid Seats stating that the seller has indicated that tickets were transferred to you, you should have received an additional email from the team, venue, or primary market with the ticket transfer. I have an issue with AXS Tickets too. I asked AXS for a refund and they said NO go sell your tickets on our aftermarket app. AXS - the amount of frustration and stress you caused me is unforgivable and unacceptable. Alex P. is a great addition to our team. What fees are there when buying tickets? No contact number just an auto chat which is completely useless. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. So my mom bought me tickets to the bandito tour to see twenty one pilots, my all time favorite band. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. Theres so much to see. I figured this out all on my own no thanks to their support team. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I called the royal albert hall at last minute and they said they can reprint. Mappy donne les informations utiles pour votre itinraire de. I was worried that they had been cancelled for some reason after reading that it has happened to others. Plans can change. After a call to AXS customer support I was told that the My Events section often doesn't show the tickets you have purchased. So do not buy from them unless you have a printer and are semi computer literate. I should have used the print at home option but this was the recommended option. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. I purchased three tickets for friends to go to the Joyner Lucas concert. they couldnt figure it out and he had to leave for the show. Its pointless. Does not recognize sign in and unable to change password. Please log in again. So I log out of the website, go back to the email that has the link that they say will expire in 6 hours (its been minutes, not even 1 hour), and when I click the link, I get the same error message. There is no error indicated but I am unable to complete purchase. Based on this, Justuseapp Legitimacy Score for AXS Tickets Is 33.8/100.. AXS Tickets works most of the time. I got them quick without any complications but just last week to check if I still had them because I decided I wanted to sell them so I could go to another event but they were gone? Le service de notes de frais restent toujours accessible en allant voir le dtail du trajet. AWFUL!! Too bad it makes you give AXSTickets at least one star on the review. Please fix this and I hope there is no other fans that will experience the same thing as me. Wondering if they took them off to change dates. Ive asked to speak to managers , and gotten IGNORED. You need a connection to download your tickets to the app. I am concerned as the show is coming soon. I got to the event, having paid for 10 tickets, and the etickets didnt work. Peter Kay tickets - London 02 many dates !! Front row or on the aisle? With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you cant go, and more. Panic over. It seems like nothing on AXSTickets worked! I emailed the company to tell them of the problem so maybe they could try to fix it, but their response had nothing to do with the issue at hand. Again, I understand everyone has a lot going on, but they are not handling this well and have been pushing me off since way before. I can see my tickets ,but when i go to transfer one to my wife it says session timed out. By I am very frustrated and very mad at AXSTickets because I was very happy and excited to see twenty one pilots. WHY cant they just refund my credit card and WHY is it they dont want my cr card #? 1x ticket, 75 face price. I can't log in to the mobile app. U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only), AXS website issues - Tickets not showing on my account. What a waste. Nope. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. What is wrong with the App, if I delete it and reinstall will I lose my tickets? Thank you. Every time I try to sign in, after creating a new password with my already existing email address on file, Im told that There is an account error and I need to be redirected to the help page or live chat. TICKETS Ticket . This decision was 1) not customer oriented, 2) self serving as AXS would stand to make more money if I sell on their aftermarket platform, 3) glutinous because they already have made significant fees on my original purchase and now want me to sell with them again to gain even more fees. I logged into the website and it still said the same thing. Entering The Venue How do I get into the venue? Sent to voicemail every time, no calls back. On android, goto "Settings" click AXS Tickets app. I have been trying to get access to my tickets for 3 days i have chatted with three different customer support individuals and after explaining this very issue i received the response have you downloaded the AXS app and login with your email. Can you acces their web page though? Something told me to go on the actual website. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Lets try again. So I kept trying and the same thing kept happening. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. Its all a fan needs, all in one app. AXS could Not reimburse me due to I did Not want to provide them with my bank account routing and checking # which I consider DANGEROUS for my financial security since the bank info can be stolen and my account emptied from all cash. NOTHING. I would like to see all tickets I have used in AXSTickets and have my pasts orders in the past events tab. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support. My recipient never received an email with the shared ticket (definitely input the email address correctly). We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . I ordered tickets online to a recent show. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Dedicated to sharing and discussing anything & everything related to Abel Makkonen Tesfaye AKA TheWeeknd, Press J to jump to the feed. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. Front row or on the aisle? AXS Tickets Phone Number Call AXS Tickets customer service faster with GetHuman 888-929-7849 Customer service Current Wait: 8 mins (4m avg) Hours: Mon-Sun 7am-11pm EST; best time to call: 1:45pm Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up! Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. I also purchase tickets insurance with no email confirmation!! It's all a fan needs, all in one app. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. Clicked the verify button oops something went wrong. On the day of event I reached them at last at mid day and they said they will look into it and get back to me. I hope this video helps a few people in solve this. Are you having issues? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Now, put your network on 4G e.g. Tap for tickets to see the artists and teams you love. Pick your exact se Table of Contents: But wait, theres a phone number in the email you can call for help. Same here, I've logged in and My Events is empty. I actually spent at least 4 days with chat waiting and timing out as cause it took 2 days to reach them weeks before the event to request orr tickets to eb present then 2 days before I still had not received the tickets so spent another 2 days tryiongt or each them. Zero stress. Au rond-point, prendre la 2me sortie sur D560a et continuer sur 700 mtres. 12 hours ago. I bought my boyfriend tickets to a concert in Sept, but after finding out we wont be able to make it we resold the tickets. I tried to get tickets for a t was in demand found a couple of good seats and tried to check out. Been having a major problem with this app since OCT 2021. In the future, I would definitely try not to use AXS for ticket purchases. My account w AXS shows The second time around, my experience was even WORSE - I purchased 2 tickets for Joseph Prince in Dallas for Oct 2019 for a total $42+ dollars and then could Not attend. We dont need an app for everything. could not the sell tad was not lit up. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. USE TICKETS WITH THE APPNo paper required. Adding tickets to Wallet is a must, and sending/revoking needs major help. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). Today, My 2 tickets has dissapear in My Events Section. So I emailed their support team and I havent revived a response. I even had to have AXSTickets open all throughout waiting in line for the show because I didnt want it to log me out. Instead it shows AXS mobile ID and QR code for it. Im going to recommend Red Rocks find another ticket vendor! My Axs app will not completely load, it says loading more events, but nothing happens. Press J to jump to the feed. I will NEVER try to get tickets thru these frauds again. avoid getting your tickets via this app at all costs! They FORCE you to download AXSTickets to get your tickets, regardless of purchase. AXS site or mobile wont let me sign in for refund. I needed an account. I followed the directions of creating a AXS account via the email address that they sent me the email. listed the best and took a break. What a stupid, stupid product decision. Even the emails disappeared. Im just worried because on AXS website, it says tickets can be transferred an unlimited amount of times. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. Tickets disappeared from my AXS account My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. There is no fee for transferring seats and you are allowed unlimited transfers. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). Why did the venue decide to use AXS Mobile ID? Mexican sensation Santa Fe Klan will kick off his Todo Y Nada U.S. Tour with Snow Tha Product and Tornillo this summer! And the pending charges. If they have a 2* rating, why did you sell through them? The gig has not been cancelled we just chose not to go. ~VP, Contact Center. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). I was asked to submit a refund request after 01May2020 and STILL HAVE NOT heard anything. I cannot log into the main AXS page on the AXS website. With the AXS app, you can. - AXS Help Centre What do I do if I have not received my tickets in the post? Does my friend have to accept each ticket separately? They werent actually transferred until my friend accepted the transfer two days later.The tix I purchased were not cheap. Thankfully I checked it first thing this . It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. The tickets were $300 too. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed. I downloaded AXSTickets and followed all directs (which appears some people cant follow here then complain bc they did not follow them), bought the tickets, confirmed my account and they were sent legit within a few minutes. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Buying tickets was easy of course .. but getting a refund is a whole other problem. I tried this for a couple days until I decided to email support. Im very easily to forget my password. And waited. Don't know why it won't work. The hassle with trying to login is just ridiculous! Extremely frustrating. AXSTickets is absolute trash and i implore any venue considering to use them as their third party ticketing app (Billy Bobs Texas) to reconsider.