Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. At the store, the employees may ask you for a sample of the fish tank water. Must ship Standard Ground within the 48 contiguous U.S. only. To return the fish to Petsmart, you need to make sure all safety measures are taken. PetSmart has an interesting return policy for certain products, like aquariums. If youve exceeded the 14-day period, you may still get a return, but that will depend from case to case. Friday 11am - 7pm. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. Item was purchased within 60 days of return. The return item must be received by Sierra within 10 days or a charge will incur for any amount of the credit applied to a new order. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. We specialize. Typically, a higher order total equates to a heavier package. Which Item Should You Bring With When Swapping A Fish? Home - PetSmart - PetSmart Fish Return Policy. Can Small Animals Be Returned To PetSmart? Looking to enhance you aquarium?? Upcoming Events - Ginger's Pet Rescue Share. It also allows you to buy many varieties of live fish from its stores. Out of the 2-week return duration? Sierra reserves the right to change or modify policies including our terms of use at any time without prior notice. If you dont have a container, you can use a plastic bag. Your email address will not be published. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. For beginner to expert all the aquascaping rocks and woods plus all the tools, additives and CO2 supplies to go with them. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. When your order has been shipped, you will receive a shipment confirmation email. Some shipping companies require that a representative inspect the damaged package. Components and wheels are adjusted, and the bike is test ridden before being disassembled and prepped for shipping. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. Accordingly, per California law, we provide a way for you to opt out if you do not want us to share your information in this manner. Email this Business. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. Yes, Petsmart allows a return of sick fish within the time frame of 14 days after your purchase. Note any damage on carrier's document, and contact Sierra with any problems. Occasionally, we are able to reorder a product, but closeout items are typically unable to be reordered. If a product is defective on arrival or becomes defective within 60 days, please notify us before returning it. For livestock purchases: Return procedures for live or deceased animals varies. Shop. Returns without a receipt will receive a non-transferable merchandise credit. Please tell us your preference by contacting Customer Service. 804 were here. To determine if the cause of death was caused by factors within your control (such as dirty water), theyll test the water to make sure its healthy. Sunday 11am - 5pm. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. A Sierra Fish & Pets employs approximately 20+ people. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. Sierra Fish & Pets - BringFido See our International return policy.) However, not all pet stores offer a return policy. Yes, since Petco confidently claims that the live freshwater aquatics purchased from their store stays alive for 30 days from the date of purchase, it ensures a refund if the little fish doesnt survive. If you think your fish may be dead, check for some of these signs. Not eligible for special shipping offers. You can avail a refund for the loss of your new fish with relevant pictures, but no, you cannot send the dead specimen back to Petco if youve purchased the Live Fish & Invertebrates online. A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). Our product webpages state any applicable restrictions on the shipping of that product. You may return any unused product within 60 days for a full refund of the item's purchase price to the original payment method used for the purchase. Hop to Sierra for all the supplies to keep your critters healthy and happy. Please refer to the guarantee policies posted on the Livestock FAQs page for more information. If an "almost gone" label appears next to an item, the sell-out risk is very high. Adopt and shop all your cat foods plus toys and treats. In general, all Petsmart outlets should accept dead fish returns within 14 days. You understand and agree that air rifles by its very nature may be dangerous and potentially lethal. For this information, you may have to find out from your nearest Petco store locally. When you buy a pet from PetSmart, you expect it to be healthy and live a full life. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. We carry the best bird foods, supplies, and cages for your feathered friend. Shop all our bird products here. If an item does not show a discount in your shopping cart, the item may be excluded from the sale, may not be included in the offer or the correct keycode may not be applied. We are dedicated to provide the very best for pets health. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. A keycode is an alpha-numeric code (ABC12345) used to apply a specific offer to your order. Bikes, bike accessories, boats, car racks, clearance, gift cards and sporting optics are typically excluded from all offers. Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. Due to the nature of the closeout business, we often receive items in limited quantities. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Pleasing customers and pampering pets since 1972. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. Sierra Trading Post
When you buy a fish, you hope to have it for several years. If you find that your new fish has been nipped, bitten, attacked, or eaten, you should still bring it back into the store with you to get a refund. Small pets like Gerbils, Rodents,and varieties. The same as the above cases, if you return a dead fish to PetSmart within two weeks after the purchase date, it will be swapped for credit toward your next fish. Save my name, email, and website in this browser for the next time I comment. Returns without a receipt will receive a non-transferable merchandise credit. Registration requires that you go through the registration process and choose a password. Return Policy Template: Free With Examples & Guide - Termly As soon as you arrive back at PetSmart with your sick fish, they will, of course, acknowledge your unhappiness and proceed in accommodating you by giving you the choice to get a refund or trade it in for a new one. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others.
All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. Requests for item exchange using the traditional method will be subject to availability. That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. You may choose to take a refund during the online process. You may already know where you will put it, what other fish will go with it, and how the tank will look when it is complete. Hence, they ask for purchase receipts. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. All of our made for a major retailer/brand items offer significant savings off their original retail price. What Is PetSmart's Fish Return Policy? (Updated 2023) - The Cold Wire Enter your order or tracking number. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. Keep them tidy with stain/odor removers, poop bags, and scoops. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase. This is an online and offline pet supply brand that offers quality pet products and accessories. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. Cheyenne, WY 82007-1898. It has fish varieties from the family of freshwater fish, saltwater fish, invertebrates and pond fish. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. The company strictly bans mailing them back dead fish. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. However, some stores may not accept dead fish in certain locations. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). If the fish is sick, you can exchange it for a healthy one. This fee covers return shipping from you to us.