Activities such as working from home, online learning and multiple video streams mean residents need a network that delivers lightning-fast upload and download speeds. The most frequently affected cities were: Lubbock, Abilene, Dallas, Amarillo, There were a total of 4 outages at Vexus. Contact us by filling out the form below. Does anyone use Ping plotter? Feel free to ask questions, talk about experiences, etc. Would that be a bad idea? Our local cable provider was taken over by Vexus last year which made perfect sense for me to choose Vexus for my service. "One thing I have learned about the telecommunications industry is that it is constantly changing, and Vexus seems to be the kind of company that has the personnel and the desire to meet those ever-changing demands. High latency lots of buffering. Need help with your Vexus Service? They have a very large problem and instead of fixing it, they keep expanding into other areas making everything worse. Please tell us a little bit about the service issue(s) you are currently experiencing: We are proud to announce thatNTS Communications has become. Their technicians did a super job helping me install the app and getting me set up. For immediate attention, or if your services are completely down, please call our local Technical Support team at 800-658-2101 anytime 24/7/365. Our local support team is here to help. Speeds for residential customers are as high as 1 Gbps. Create an account to follow your favorite communities and start taking part in conversations. Create an account to follow your favorite communities and start taking part in conversations. Internet has been out since around 12pm 79107 Amarillo, Sucatash 2 weeks ago outages six months later. I enjoyed dropping off their equipment last week, just awful service and customer support. Bump. Glad Im not the only one. And when the Sun Outages occur, they should only last a few minutes, ranging from 5 to 45 minutes. Joe Kenneally 1 month ago On the residential side of NTS Communications, there are numerous options for families of different sizes, entertainment needs, and Internet usage patterns. With a 100% pure fiber connection brought directly to your home, the reliability and stability is unmatched. The most frequently affected cities were: Lubbock, Austin, Big Spring, Houston, Dallas, There were a total of 3 outages at Vexus. You can use this map to quickly understand if an ongoing outage in a network or application provider you rely on is the source of an issue you are experiencing. Learn more. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. These cookies are necessary for the website to function and cannot be switched off in our systems. At Vexus, we keep our customers connected at home with a phone service that comes with the most popular calling features. Internet down Amarillo 79102, Johnathan C. 1 month ago Vexus Fiber currently operates fiber-to-the-home networks in Lubbock, Amarillo, Wichita Falls, Abilene and surrounding areas in Texas, as well as Hammond, Covington and Mandeville areas in Louisiana. Additionally, Vexus plans to hire local management, sales, and technical and customer service professionals to support the area. New and existing customers, please call or text800-658-2150. It should find the network problems and graph it for you. To Report Trouble With Your Vexus Services, Click Here. Nothing compares to the 100% fiber internet speeds delivered directly to your home. Vexus is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana and New Mexico. We have a tech come out last week that was sure the problem was addressed on our EMS. This is why your speed tests they have you run look fast as they default to their server over fiber. Change the speed test server to just about anywhere else and watch what happens3mbps download speeds and 300mbps uploads are common with pings in the 60 to 100ms range. As a technology leader in the industry, Vexus Fiber offers an extensive range of internet connectivity over a true fiber-to-the-premise network. The company is also building new networks in Lake Charles, Louisiana; Tyler, the Rio Grande Valley and San Angelo, Texas; and Albuquerque and Santa Fe, New Mexico. Vexus Fiber offers Fiber Internet to Communities in Texas and Louisiana. Please download the latest version of Chrome, Firefox or Microsoft Edge. Vexus made the announcement at a news conference Wednesday morning, along with the mayors of Lake Charles, Sulphur and Westlake. I was thinking about switching to Vexus. FOR THOSE ASKING ABOUT OUTAGE CREDITS: You can go to their website and apply to get money off of your bill for the service you didnt receive these past few days. I have sent many tracerts and ping plots to them over the last year, they no longer communicate with me after the initial outage reports. Please fill out the following fields with your contact information: Please select the type of Vexus service that you are currently experiencing service issues with: Please let us know where you are experiencing service trouble. Learn More Press question mark to learn the rest of the keyboard shortcuts. Fiber is available within 99.92% of Vexus's coverage footprint, and the average speed for fiber is 1,001 Mbps download and 1,001 Mbps upload. Press question mark to learn the rest of the keyboard shortcuts. "We are excited our residents will have increased options for access to high-speed broadband in our community. These cookies enable the website to provide enhanced functionality and personalization. You can also find Vexus Fiber in Louisiana, Mississippi, and many others. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. Amarillo 79106, J 1 month ago Using two different Wifi 6 and Wifi AC routers gives very similar results with an excellent in home signal strength connections. They may be set by us or by third party providers whose services we have added to our pages. When major Internet outage events occur, ThousandEyes Internet experts create in-depth outage analyses to help you understand exactly what's happened in each case. LUBBOCK, Texas, May 17, 2021 /PRNewswire/ -- Vexus Fiber, a leading fiber service provider in Texas, announced that it is bringing its 100% fiber-to-the-home network to the city of Tyler,. Hurry, offer ends March 31st! internet down cant run our business lubbock texas zip code 79412, Jeremy Stone 1 month ago For immediate attention,or if your services are completely down, please call our local Technical Support team at800-658-2101anytime 24/7/365. Amazing features include: Cloud DVR - With 500 hours of recordings * 5 Simultaneous streams. Get 100% fiber internet that's as good as gold. The Network is All 100% Operational at this time. Theyre faster and cheaper than suddenlink or whatever they call themselves this month. National Geographic, Esri, Garmin, HERE, UNEP-WCMC, USGS, NASA, ESA, METI, NRCAN, GEBCO, NOAA, increment P Corp. ", "We welcome the addition of Vexus Fiber into Central Louisiana," said Mayor Clarence Fields of Pineville. As a technology leader in the. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. One can speed test via the tool available on the website. Privacy Statement Get the best Internet connection in town with Vexus' blazing-fast fiber Internet! When typing in this field, a list of search results will appear and be automatically updated as you type. Little to no internet. Our local support team is here to help. "A city's high-speed broadband infrastructure will be as important in this century as roads and bridges were in the last century," said Mayor Jeffrey Hall of Alexandria. This is going on one month now. If you do not allow these cookies then some or all of these services may not function properly. Pulse Update Ep. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. Yes, on WiFi in the evening drops to 2Mbps. Vexus is the old NTS out of Lubbock. 79110 Amarillo, Tx Over 260 Popular Channels Including Local Networks, Voice Remote with Universal Search brings you the Best Entertainment, Cloud DVR Lets You Watch Your Recorded Shows Anytime, Anywhere, Enhanced 911 Service to Provide Peace of Mind When You Need it Most, Unlimited Local and Long-Distance Plans plus International Calling. Its especially worth checking out if you need tons of bandwidth for your Internet habits! In Person Make payments, return equipment, Maintaining visibility into the performance of both . Vexus Fiber Availability Map Top areas served by state Coverage Texas 54.4% Louisiana 59.3% Mississippi 26.5% Cities Served Coverage Amarillo 66.1% Lubbock 48.2% Midland 54.8% Abilene 62.4% Other large cities covered by Vexus Fiber . Vexus plans to bring both multi-gigabit speeds and great local customer service to the region.". The information does not usually directly identify you, but it can give you a more personalized web experience. Today is the third anniversary of the livestreamed attempted mass shooting at the West Freeway Church of Christ in White Settlement, a suburb of Fort Worth, Texas. 2023 Downhunter.com | Privacy Policy | Imprint, There were a total of 11 outages at Vexus. It's been over a year since then, and broadband customers are told they'll soon have another option with Vexus Fiber announcing plans for a 100% fiber network in Lake Charles, Westlake and Sulphur. Click on the different category headings to find out more and change our default settings. Outage map Vexus. Make the switch to Vexus and discover different. EVANSVILLE, Ind.-- ( BUSINESS WIRE )--Metronet, the nation's largest independently owned, 100 percent fiber optic network provider, today announced . Stay updated on the latest products and services anytime, anywhere. "Demands on bandwidth are high in homes today. We are proud to announce thatNTS Communications has become. Watch the latest episode here. Gu. Vexus Fiber is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana and New Mexico. Reddit and its partners use cookies and similar technologies to provide you with a better experience. 79107 Amarillo 2nd time there has been an outage without any explanation, next time I will just be switching services again. But I think . Typically, residents will receive communication via email and mail about activity in their neighborhood 30 days prior to construction. About Vexus: Vexus is a leading provider of fiber-based communications solutions for both residential and business customers across Texas, Louisiana, and New Mexico. 49: Understanding the Quad9 BGP Incident. Nolon W. 1 month ago Still down in Lubbock, 79414. As the Internet becomes the new enterprise network, understanding how outages occur and resolving them has never been more crucial to ensuring business continuity. In additional to internet service, Google Fiber also offers television and online storage through Google Drive. Vexus Fiber Contact:Kyle Alcorn 573-481-2732, Pamlico Contact: Stuart Christhilf 704-404-7150, Oak Hill Contact: Dawn Dover 917-349-5621, Cision Distribution 888-776-0942 I've been waiting for 3 weeks for management to return my callSO SO many issues with the cable, representatives not writing the correct work orders, technicians disconnecting wrong equipmentmy bill went instead of down like I was told. Outage diagram from Vexus. Feel free to ask questions, talk about experiences, etc. Bobby Walker 1 month ago A+ operation all around. Vexus Fiber offers Fiber Internet to Communities in Texas and Louisiana. We offer the most popular channels and affordable TV packages. Vexus caters to more mid-sized cities like Pineville, and that's why I see their business model being very successful. Getthe best Internet connection in townwith Vexus blazing-fast fiber Internet! We also use third-party cookies for advertising and analytics. Network Map | Vexus Residential Internet Assistance Check Email Help Pay My Bill Call or Text 800-658-2150 Data Carrier Solutions Network Map Partners About Vexus DISCOVER DIFFERENT Our Difference TEXAS & LOUISIANA Questions? About VexusVexus is a leading provider of fiber-based communications solutions for both residential and business customers acrossTexas, Louisiana and New Mexico. The mission at Vexus is simple; to strive to be the premier Internet and application provider in West Texas & Southeastern Louisiana with next generation engineering and customer care. Using two different Wifi 6 and Wifi AC routers gives very similar results with an excellent in home signal strength connections. Reliable high-speed internet availability is beneficial for quality businesses, education, healthcare, communications, and much, much more. Cant load basic pages on weather apps or news 75702 Tyler Texas. The speeds are fiber fast to Lubbock but slow everywhere else on the backbone. This service is currently only available in Texas and Louisiana. In many ways, the Internet has become the new enterprise backbone. NTS does not have any bandwidth caps or limits, which means no surprise overage fees for large families or those who use the Internet a lot. Anywhere, in your house, yes. Vexus TV is a streaming TV service available exclusively to Vexus Fiber High-speed Data customers. Can you give me an estimate of when it should be restored? ", "Fiber optic gigabit speed internet is a critical part of a city's infrastructure going forward. Get help with Vexus Fiber customer service for new and existing customers. Our local support team is here to help. 2023 Google. All information these cookies collect is aggregated and therefore anonymous. We are proud to announce thatNTS Communications has become. The most frequently affected cities were: Houston, Austin, San Marcos, There were a total of 3 outages at Vexus. This is going on one month now. ThousandEyes brings together experts and leaders in Internet and application delivery to discuss topics related to the health and state of the Internet. 2. Not in Abilene but do yall have great speeds in the morning/afternoon (900+) and then complete trash (5 mbps) in the evening? The Internet Outages Map surfaces outage events across 75+ of the top SaaS applications as well as major consumer applications based on telemetry collected from thousands of global vantage points connecting to these applications. Need help with your Vexus Service? Whatever it is, it's all over the state. Thanks to Vexus I can no longer worry about missing channels or outages preventing me from watching local news or my favorite network shows. The most frequently affected cities were: Dallas, There were a total of 1 outages at Vexus. Vexus Fiber will fund a network that will provide symmetrical multi-gigabit speed internet service that will deliver lightning-fast upload and download speeds that will give residents the.