Unrivaled travel products, including cruise, Unlimited reward and loyalty currency options. What salary does a Customer Services & Support earn in your area? When we challenged the driver and assistant as to why they didn't stop at the first bus stop they ignored us and stated they didn't need to stop there. Arriva plc. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. USB ports for charging. So I called customer service on next business day of 10/31/22. Registered in England. we had to run everywhere and nearly missed the fly. Salaries; 4. For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. The next day, I began to get harassing emails from *************** repeatedly threatening to have canceled our reservations. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. 5 passengers total in 2 cabins (3 and 2 respectively). press@arrivia.com This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. Corporate Headquarters Customer Promise | Arriva Bus Instead, theyre full of the info you need to get things sorted. Wondering how much are the cheapest Arriva bus ticket? Everything worked out perfectly. Ask your question through WhatsApp Contact us through Twitter or Facebook Call Arriva Write to us We have helped over 300,000 people with their problems. Unfortunately, it isn't always easy to get in touch with a live support person when contacting companies like Arriva. Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident? The journey was efficient and well organised, only delayed by the passport control process. View our cookie policy here. Get started now and lets get this sorted. Want to help others get their issues sorted fast or see the latest updates about how Resolver can help you? Arriva - Arriva customer service in Madrid Contacting Arriva If you are calling from Germany, the number is 01801 003551 (calls cost 3.9 cents per minute). It was fine. There are many ways to contact us: Fill out our Customer Services contact form Phone our Customer Services team Get support with your motor insurance right away Our online assistant is the quickest way to get in touch It can answer questions about your policy If you need to call, it points you to the right phone number Ask our online assistant For the best way to get in touch with us, choose from the options below 302 - A wing, Eureka Tower Mind Space Bus was crowded. You can also download your favorite movies, TV shows, and audiobooks or bring a good book. Users who replace their existing A-card with the Arriva loyalty card will . Customer Service Representative yearly salaries in London, England at Arriva. Open your web browser and sign up for DoNotPay. Waar. Need to get in touch with us? When I received email confirmation, there were two issues. Arriva. London. More description about the location of the bus is needed. Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. 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A bus operator in the North West. To make a complaint, please contact our Customer Services team by clicking here . No, there is no WiFi on Arriva. Our travel privileges booking platform allows you to generate new revenue to support your business goals. Most UK consumers are already frustrated by the time they start reaching out to customer support teams. Or maybe you want to tell us about your experiences with our services? I spoke with ********************* who listened to what happened, reviewed the audio of the actual booking phone call and determined the agent had made the error. Arriva salary trends based on salaries posted anonymously by Arriva employees. Helensvale Queensland 4212, The Atrium, 1 Harefield Road, Contact us: Speak to an arrivia travel technology expert Secrets Arriva Customer Service Agents Don't Want You to Know - DoNotPay Contact Us | Arriva Bus Contact us Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. There are multiple ways to contact Arriva customer service . Customer Reviews for Arrivia Inc - Better Business Bureau Arriva North West. This page is not available for these regions: Do you have a question or do you want a refund? No, you don't need a printed ticket when traveling with Arriva. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. The best way to spare yourself the hassle and stress of dealing with virtual phone assistants, automated chatbots, and other systems is by using DoNotPay. Data will not be transferred to third parties except legal obligation. Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. Whether you need help getting in touch with the Arriva customer support team or want to find agencies to help with your unpaid bills, DoNotPay has got you covered. Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. Horrible staff; not friendly, dont speek English and a bit arrogant. . With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. What should I do if my bus driver is rude to me. Discover how our travel solutions can help your business thrive. Snapshot; Why Join Us; 378. 2023 Resolver Consumer Online Limited. However, on the day the bus drove right past the stop, we tried to wave it down but the driver ignored us. Bus was 1 hour late .. which turned an already 8 hour ride into 9 hours :(. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. We are recognized as a global leader in business, across our industry and among our suppliers. Phone Anyway, I ****** and learn so many complaints on here. General inquiries I immediately emailed our agent and made her aware of the error and asked for her to resolve the issue. Toll-Free (888) 320-4234 Dedicated customer support 24/7. Below you will find many ways to come in contact with us. Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question Arriva Bus (UK) Reviews | Read Customer Service Reviews of www Business Profile for Arrivia Inc - Better Business Bureau Welcome to Arriva UK Bus. Congratulations!! Get started now by subscribing to DoNotPay. We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. Follow. San Pedro de los Pinos, Benito Jurez, 03100 Ciudad de Mxico, CDMX, Mxico. The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. You have subscribed to this newsletter. I bought 2 bus tickets using the Arriva App. Admiral Way Registered in England. Help us to personalise your experience on Arriva Bus by setting your default location. 3.3. Locate me. We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Timetable is not followed at all. UK, Tel: +44 (0)191 520 4000 Arriva - Find & Book Official Arriva Bus Tickets | Busbud We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Save time by comparing all your bus travel options in one place. Location. Im shocked that this behaviour is allowed. Working as a Customer Service Representative at Arriva Medical - Indeed 15147 N Scottsdale Rd Ste 210 Waiting for hours in a phone queue to connect with a live Arriva customer serviceagent will only add to your ire. The journey also took 45 minutes longer than expected. 08/29/2022. Registered No: 347103, Arriva plc Arriva UK Bus | Buy Bus Tickets & Check Live Bus Timetables We want our family to take this trip- they need to make it right! How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Other common reasons for contacting Arriva customer support include. Busbud is an authorized Arriva ticket seller. Great busses! You can access the Arriva Live Chat service by visiting the company's Contact Uspage. Afgelopen 24 uur; Afgelopen 3 dagen; Afgelopen 7 dagen; Click on the name of the company and have us do the work for you. Sit back and relax while we do the work. With its Chargeback Instantlyproduct, DoNotPay can instantly submit a refund request or initiate a chargeback on your behalf. 378 reviews. SR3 3XP Well always be on hand with guidance and support to help you get the results youre looking for. Arriva -> Arriva loyalty program - Loyalty that drives you Arriva Customer Service Representative salaries: How much does a Arriva Outlets for charging at every row. Accordingly we missed our bus (which was anyways late over an hour!). You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Call Arriva Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. Arriva Bus Help Portal What is your complaints procedure? Contact us about your car and motor insurance - Aviva Driver forced us to pay for travelling with luggage even though ticket says this is included. Media inquiries Arriva - never again, We missed our Ferry because the bus was late! Arriva Main Customer Service Number. If you find a suitable trip, you can go ahead and get your Arriva ticket from us. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 Need to find a different location? Uxbridge, Middlesex, UB8 1EX, Av. Please check with your phone provider if you are unsure about how much a call will cost. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Contact Arriva Bus now Resolver is not affiliated to, linked with or otherwise endorsed by Arriva Bus. So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). Get weekly updates, new jobs, and reviews. Zero information on Zadar Bus station about delays or departures. You can compare prices, amenities and times by searching for a route. Very comfortable. 1 Customer Services & Support Salaries provided anonymously by Arriva employees. Arrivia: A travel rewards and loyalty technology platform Revolucion 356-60 piso By law, you have the right to request a refund for delayed or cancelled trips. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Arriva North West - bustimes.org Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. Arrivia is the largest stand-alone travel loyalty provider in the world. If you are calling from Belgium, the number is 0800 79961. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. The driver was excellent . On a budget? I arrived the station 40mins before the departure but waited at the wrong side of the station and almost missed the bus. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is What is arrivia? Sunderland You are already subscribed to this newsletter. Arriva set to close Oswestry, Macclesfield and Winsford To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. We're happy to help. Resolver is a totally free service that you can use to complain effectively. Given just how large this company is and the vast number of people and locations it serves, it's important to contact the right customer service team for your circumstances and needs. Resolver can help you send your complaints to Arriva Bus. Overall a great experience to get around. This is a sure way to escalate your complaint so that an acceptable response is received. worldwide itineraries across all categories, global airlines in all commercial markets, global pick-up locations from major suppliers, curated resorts and hotels from major suppliers, unique experiences and tours by trusted partners. Just raise a case and leave feedback after. This is a multi-location business. Busbud provides you with Arriva phone number so you can easily reach out to them. The whole process should take no longer than 10 working days. Calls to Arriva are free, but if you call from a mobile, standard mobile rates apply. Questions? DoNotPay can help you bypass the phone queues of more than 10,000 businesses. I did not really enjoy Arriva Medical due to we were calling the same patients over and over again (typically once or twice a month) offering them products like a back brace, heating pad, knee brace, or erectile dysfunction pump. The short of it is that we had no working bathroom, a rude and uncommunicative driver, and a four hour delay. Photos; 20. Bus arrived in split almost 1 hour late. Type in Skip Waiting on Hold and select the product. Busbud is a bus and train search tool - we include Arriva routes, schedules and prices in our searches along with many other train and bus companies. Can I make a complaint on behalf of someone else? Our Customer Service line is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. No, there aren't any power outlets or USB plugs on Arriva. On our confirmations, we are booked into **** and ****. I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. Begin van hoofdcontent. I could not take the busy after all, because it was more than 50min late to arrive and I had to take taxi in order not to miss my flight! Ind. Arriva Bus Help Portal Arriva Employee Reviews for Customer Service Representative - Indeed Arriva also has an online chat platform for people who have minor issues to resolve or quick questions. You can use DoNotPay to quickly get in touch with customer service teams from. Average salary for Arriva Group Service Controller in Worcester Park, England: [salary]. Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. We recommend arriving early and communicating with the Autobus Statzione ticket staff at your preferred city (ours was Trieste) to make sure you know where to actually find the bus at the appointed time. All rights reserved. Bedrijfsreviews. Busbud is an authorized Arriva ticket seller. No, Arriva buses usually don't have a toilet on board. If you have a lengthy complaint to make and would like to mail it in,send it to: Any time that a company like Arriva fails to deliver the services that you've paid for, you can count on DoNotPay to help. Registered No: 347103 Registered Office: Malad West Mumbai - 400 063, 58 Kingston Drive