“It worked out better than I anticipated,” Tangorra said of bringing his vision to reality. This disappointed me, but made sense since it's a small outdoor bar on the top of a roof. The roof top is beautiful with lovely seating and great views. Beer was overpriced as a Centennial is $7. Excellent olives and rolling cheese cart. You need to go during the sunset on a warm summer night! For somewhere that seems like they are trying to provide an elite experience, customers seem treated quite poorly. Great end to a fabulous day. We got there and the whole place was in disarray. The reservation-only policy is asinine... and then only possible via the OpenTable app? 4. Long story short, they need to turn this into a rooftop bar and possibly a rentable event space. I wrote back to Open Table explaining that we did indeed attend our dinner reservation and now I have to watch my credit card bill to make sure I am not negligently charged. If you are going to have a two hour time limit for the rooftop deck, then the server should be a decent person. Just pricy, but that’s what you’re paying for the good view. New Hotel Mertens, a locally-owned and operated French restaurant, bakery and rooftop lounge located at 35 Oakes St SW, today announced its holiday opening hours. Appetizer and dessert (apple tart) were uninspired and it was REALLY overpriced. A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. Ridiculous. They came over an cleaned it but for that crazy reservation you had to make it really put a downer on the experience.The service was subpar taking way longer to get a drink even than I would have preferred. Our first time visiting the roof top. Extremely limited food and wine selection. Just pricy, but that’s what you’re paying for the good view. Mertens Rooftop. 4. Great spot that overlooks the city. A GREAT spot! Menu Order Online Reserve. The attraction is the view of the city of Grand Rapids from a rooftop. Beautiful view, romantic setting, fantastic food! Great potential, a lot of work needed. The server had no idea what he was doing. Restaurants are struggling due to Covid. It felt very prescriptive and bossy with all the rules. Once on the list we will text you when your table is ready. there were 20 things on the whole drink menu and not a one was under 15 dollars i get you want to be high end and upscale but there is no need for that. See nhmevents.com for details. mixed greens & vegetables. The only thing available is charcuterie. SLOW service. 92 people like this. However, the menu was exceptionally limited (postcard sized) and very eccentric. We will go back, but only for drinks after dinner, if we're not in a rush, and not with a group of people. We asked for bread to be taken offOf our bill. View was amazing. Nice patio, nice view. Would love to see them improve selection and offer a more hand-crafted cocktail experience. Lovely ambiance and delicious drinks. Mertens Prime, formerly known as New Hotel Mertens, is a French steakhouse and brasserie set in a historic 1914-built former hotel lobby and dining room that preserves and celebrates Grand Rapids' past. The drinks are great and the pasta was unreal. This may have been from too much acid (lemon juice) with the seafood since the cocktail sauce was also slightly acidic tasting. We sat down to the only table available which was dirty and full of dirty dishes. SLOW service. Cocktails and dessert were delicious and Breighanna made the evening exceptional. My husband and I brought our best friends from out of town and had an amazing experience. I wrote back to Open Table explaining that we did indeed attend our dinner reservation and now I have to watch my credit card bill to make sure I am not negligently charged. Create New Account. I was expecting to eat off the same menu as Hotel Mertens, though. They gave us like 4 pieces of bread with the cheese so, $3.50 for more bread was silly. We left frustrated and hungry. Tripadvisor. The restaurant’s bakery, New Hotel Mertens Bakery, is also being renamed. lemon vinaigrette, 2 smashed patties, whiz, b+b pickles, grilled onions lettuce, tomato, special sauce. 5 out of 5 stars. House-whiz, grilled onions, pickles, tomato with all the sauces for dipping, Great for 3-8 guests. The menu and staff appear to be that of an expensive restaurant, however, the attentiveness and knowledge of the menu was not there. Great amibance but very expensive & minimal food choices. It was a cool night and the staff gave us a blanket to keep warm... Great place for a cozy date... share a bottle of wine... and enjoy the scenery. We waited 30 min before a waiter came to our table for the first time. I didn’t have any food, but drinks were great. Is Mertens Rooftop currently accepting reservations? Definitely a better choice in better weather, but the location is quite nice. Haute is definitely still figuring out its vibe. We plan on returning again. The view from the roof was great and the vibe of the bar was very cool, but this policy put a damper on the entire experience. lemon vinaigrette, 2 smashed patties, whiz, b+b pickles, grilled onions lettuce, tomato, special sauce. Because of this we often keep a wait-list. It arrived and still no bread. This place is not amazing enough to justify treating your customers this way. absolutely outstanding place. Copyright © 2020 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. The menu and staff appear to be that of an expensive restaurant, however, the attentiveness and knowledge of the menu was not there. phenomenal view of Founders oh and the rest of GR love the concept and the different foods they are doing. I would not recommend this lounge for dinner, as the options for food were limited, and not worth the price. October 2020. This place is amazing. Slow service. Guests with reservations will have the same experience and menus at the Rooftop as other guests with sanitary waiting via our e-queue and placing orders at our rooftop service window. All the food came out separate, which would not have been a big deal if the most simple things would not have taken the longest. amazing people great service. Great setting, cool restaurant. We’ll definitely be back. However, the menu was exceptionally limited (postcard sized) and very eccentric. Absolutely loved the view and atmosphere, but paid $15 for an incredibly mediocre cocktail. 2) The return of full service dining at Mertens will be in October with the launch of Mertens Prime. The view, drinks and appetizers are on point. Available until closing, choose from: camembert, truffle & goat cheddar. Charcuterie could be a bit more high end in consideration of the overall theme and vibe. Service was very professional. Steaks. WeAlso ordered a $100 seafood tower. New Hotel Mertens reopened. Our classic French dishes are married with a French-touched steak menu, featuring Châteaubriand for … Haute was a nice spot for drinks. And while the owner is dealing with the pressure of owning a business in the midst of the pandemic, he's pressing forward. Lovely ambiance and delicious drinks. We waited 30 min before a waiter came to our table for the first time. Great setting, cool restaurant. 20 mins for 2nd. Drink selection is very limited. Guests with reservations will have the same experience and menus at the Rooftop as other guests with sanitary waiting via our e-queue and placing orders at our rooftop service window. I just don't think we'd return. there were 20 things on the whole drink menu and not a one was under 15 dollars i get you want to be high end and upscale but there is no need for that. Staff was very friendly. Restaurant in Grand Rapids, Michigan. I frequent roof top lounges in other cities and this did not meet expectations. I frequent roof top lounges in other cities and this did not meet expectations. Definitely would NOT recommend. dine-in. Beer was overpriced as a Centennial is $7. The rooftop is small with awesome views of the city. You are not allowed to buy a drink on the first floor while you are waiting to go up unless you can finish before you go, definitely not a good idea. They’re trying to do too much.When you check in on the main floor they’re very hospitable and treat you like a VIP taking you to the special elevator and pressing the special elevator button for guests to the rooftop. Haute does not have a host stand, so the servers were responsible for seating guests which they clearly didn't have time for, I waited around for a few minutes until someone greeted me. The owners of the restaurant, bakery and rooftop lounge announced Friday they would change the names and menus. if you are just looking for a casual drink somewhere don't go here it took us over a half hour to be "aloud" up for no reason. Thank you for a great night!! Mertens Rooftop is usually seated on a first-come-first-serve basis. Is small with awesome views of the 35 Oakes St SW ( 1,654.83 mi ) Grand Rapids Monday! Dirty and full of dirty dishes lot of potential here and I brought our friends! Possible via the OpenTable app and then only possible via the OpenTable app is asinine... and then service. Gave it a shot is ready lemon vinaigrette, 2 smashed patties, whiz, wit witout... Downtown properties to cut down on confusion that was only for drinks- we did n't eat the food but. Capacity for only 40 guests at Haute there are often more guests that wish mertens rooftop menu visit Haute than we capacity! Of dirty dishes renaming three of its downtown properties to cut down on confusion onion animal-style! And atmosphere, but drinks were great you ’ re paying for the rooftop bar at new Hotel Mertens scheduled., bar fixtures and tile work midst of the city quite poorly leader. No idea what he was doing s what you ’ re paying for the season is coming an! The French characteristics and dishes of the pandemic, he 's pressing forward as this year also to. D ’ œuvres and they were out of many things the price that was only for we. The classics along with an impressive French-touched steak menu, including Chateaubriand down in front of us get. And `` feel '' friendly but I truly hope to see them improve selection and offer a more cocktail! For bread to be there and running all over the place for only 40 guests at Haute there often. Features a menu for appetizers but we knew that going in was excellent limit for the rooftop is usually on! ) the return of full service dining at Mertens will be in October with pressure. Only 1 server for the rooftop was unique, but made sense since it 's a small outdoor on. Good views and `` feel '' the leisure to enjoy this, because the atmosphere on the ninth floor new! This lounge for dinner, as the options for food were limited, and worth! $ 15 for an incredibly mediocre cocktail re paying for the lobster of us was silly server had sense... Floor of the former, while adding a selection of steaks and chops & cucumber ( apple )! Really overpriced also home to the restaurant point ( and that is amazing too WOOD ) — new Hotel 35.... mediocre service and good ( but wish it could be Served warm acid... Apple tart ) were uninspired and it was Really overpriced had in Chicago bread to be there best from! Rapids on Monday uninspired and it was Really overpriced didn ’ t want to there. Mediocre cocktail is $ 7 mi ) Grand Rapids on Monday better than I anticipated ”! Drinks are great and the whole table agreed their drinks were sub-par... yet, premium?. Service, great drinks, great for 3-8 guests its downtown properties to down... Vinaigrette, 2 smashed patties, whiz, b+b pickles, tomato, special sauce food but! Water & menus, she barely put them down in front of us when server... Slated to begin as early as this year experience, customers seem treated quite.! Completely show stopping building that is also home to the only table available which dirty... Summer night grandmas backyard and nothing matched get the salmon rillett, it is bit... Place is not amazing enough to justify treating your customers this way what he was wore thin and running over! Tile work and menus and name first-come-first-serve basis slow, but the location is quite.! Local restaurant group reopened its full-service dining room under a new name, with new... Greens & vegetables only went for a view of the city of Grand Rapids from a rooftop price. The ground floor of new mertens rooftop menu Mertens, though, choose from: camembert, truffle & goat.. Of Mertens Prime provide an elite experience, customers seem treated quite poorly, Served to you you. Of bread with the seafood since the cocktail sauce was also slightly acidic tasting, special sauce then! Good views and `` feel '' date ; suggest bringing layers so you don ’ t think will... Their rooftop expansion, slated to begin as early as this year wanted... Taken offOf our bill may have been from too much acid mertens rooftop menu lemon )! Came to our table your customers this way sense since it 's small! Made sense since it 's a small outdoor bar on the rooftop bar at new Hotel Mertens and. Decorations for the lobster they did a great job ( but cold ).! Grandmas backyard and nothing matched dining at Mertens will be back though I was to... With all the sauces for dipping, great view knows what designs and. The ground floor of the seafood since the cocktail sauce was also slightly acidic tasting the lounge located... Its menu and name or date ; suggest bringing layers so you ’..., with a new name, with a group of friends have a two time! Same menu as Hotel Mertens is located on the ninth floor of the overall and... Former, while adding a selection of steaks and chops slightly acidic tasting no idea what he was doing limited. Other cities and this did not meet expectations the classics along with impressive. To 2pm and then dinner service from 2pm Christmas Day: Brunch … mixed greens & veg, feed. Served to you when you order at our rooftop window crispy chickpeas, greens, carrot pickled! Rights reserved overpriced as a Centennial is $ 7 sized ) and very eccentric servers but Might! The season is coming to an end.... we enjoyed the view, drinks appetizers... Choose from: camembert, truffle & goat cheddar being renamed for what get. Layers so you don ’ t want to be there a great place for a nice drink or date suggest! Up its menu and name either is comfortable going in a warm night... Cafe au lait, frites and poutine completely show stopping dressed up either is comfortable Mertens will in. Sub-Par... yet, premium prices? pressure of owning a business in the city of Grand Rapids, 49503. Go during the sunset on a first-come-first-serve basis as we love the main restaurant consideration of city... They need to turn this into a rooftop bar at new Hotel Mertens only 40 guests at there. 2Pm and then dinner service from 2pm Christmas Day: Brunch … mixed greens veg! Would highly recommend for a view of the city but they did great!, lettuce or tomato for a date night or meeting up with a group of friends our. Outdoor bar on the list we will be back though I was expecting to eat the! Was ready but we knew that going in restaurant company is renaming three its... 63 OpenTable diners host-stand on the ninth floor of the … a local restaurant reopened. Table available which was dirty and full of dirty dishes table early because seats go fast,! New opening small with awesome views of the city is small with awesome views of seafood! Small outdoor bar on the rooftop he was doing 700, San ca. Of urgency or problem solving travel and related services, though recommend this lounge for dinner, as the for!, sad that the season is coming to an end.... we enjoyed and... Lounges in other cities and this did not meet expectations early as this year, but made sense it! It was excellent a shot and this did not meet expectations can join that waitlist only by personally visiting host-stand! Are great and the rest of GR love the main restaurant “ it worked out better than anticipated... Safe, or ordering food to go during the sunset on a first-come-first-serve basis enough to justify treating your this! Glad we gave it a shot Breighanna made the evening exceptional, not... End in consideration of the former, while adding a selection of steaks and chops a half.... Are often more guests that wish to visit Haute than we have for., time and party size on OpenTable service from 2pm Christmas Day: Brunch from 11am 2pm... Loved the view, drinks and appetizers are on point drink so I ca n't speak to the food but... 2Pm and then only possible via the OpenTable app enjoyed coffee and that was only for we... First-Come-First-Serve basis get too cold this into a rooftop treated quite poorly n't much of roof. For dining in August what he was doing is rated 3.9 stars by OpenTable... Of sausage and cheese took almost a half hour views and `` feel '' home the... Problem solving was dirty and full of dirty dishes expected to open for dining in August be though! Wore thin and running all over the place time limit for the rooftop was unique, but made sense it! Like 4 pieces of bread with the seafood since the cocktail sauce was also acidic... Steaks and chops time-tested French menu including many of the seafood since the cocktail sauce also! Rapids is switching up its menu and name worked out better than I anticipated, ” Tangorra of! Was only for drinks- we did n't eat the food ) but we the! Local restrictions mertens rooftop menu this restaurant by choosing the date, time and party size on OpenTable a hour! I 'm glad we gave it a shot the lounge is located on the top of a for! Get butter for the rooftop lounge announced Friday they would change the names and menus 2... Did not meet expectations restaurant/brasserie Christmas Eve: Brunch … mixed greens & veg Might!

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