They have a system. Don’t think that’s going to happen.. Lowes is definitely better in this respect. It has absolutely NO bearing as to whether or not I am in the service. TL:DR If Home Depot really cared about veterans, they’d make it easier. The ones that do are great, but being a Veteran does not give us the right to demand one. This time however, I was informed that my military ID was no longer acceptable for the 10% discount. Link to Lowe's Home Improvement Home Page. Went to the Home Depot website and could not find how to do it. I just went to Home Depot to purchase 3 ceiling fans. We were at the Home Depot on 3/14/20 in Crystal River FL and was told they would not take my military discount after showing them my ID card. Advertiser Disclosure: This site may be compensated through the advertiser affiliate program (at no cost to you). Home Depot does not offer any senior or military discounts on-line. Home Depot seems to have no consistent official policy and it falls upon whichever cashier happens to check you out to make up the rules and decide whether or not you will get the discount. So I’m glad for that, But Lowes it is now for my home tools and needs. There are some exclusions, including installation products or services, Gift Cards, special buy appliances, and some commodities, such as building materials. They said all we have to do now is when we’re making a purchase put in our phone number and it will pop up on the screen and give us our military discount. After Home Depot started its discount program, they implemented one, too. There is one other relatively large hardware store in Hilo – locally owned and operated. No problems with Lowe’s, so now I shop there everytime. Once registered at Lowe’s your status shows up at the cash register. It seems they have changed the rules and I’m fine with that. Home Depot Military Discount Official Policy. Best Answer. You can learn more about the program here. Here’s just a snapshot of a few of those complaints: It seems like it really depends on the person you’re dealing with, and whether or not they’re going to be strict about any particular rules. Never to darken your doorways again. Here’s how to get one. Notify me of follow-up comments by email. Problem is every time we put in the number it shows that it’s not on the list. The discount is not available for purchases made online. Start: Dec 28, 2020. Possibly all employees are not aware of rules. ID.me simplifies how individuals prove and share their identity online. I’m going to have to escalate this to Home Depot corporate headquarters. Lowe’s has special parking places for vets, they don’t argue with vets and they actually go out of their way to help vets. The information will be shared with The Home Depot. What is Home Depots price matching & return policy? Also, as others have pointed out, no business is under any obligation to give a military/veteran discount, but I believe those that do, have a better understanding of what it means to be a veteran and I would rather give my money to them than to those that just don’t get it. I’m reading all of these comments, and I always got the Military Discount at Home Depot..I shop at Lowe’s also and get it there too..The only difference in the two for me, was at Home Depot you had to show your photo Military ID card every time….At Lowes you showed it once, and they entered you in their system..After that, you just give them your phone number..If I don’t get it, I am not mad..I appreciate all discounts I receive…Walmart gives no Military Discounts.. I was really hurt that they gave me love and then took it away. You have lost yet another customer and will be closing my Home Depot Account. They check for the type of discharge. I went to the in store customer service desk to place a special order and when I asked about the military discount I was told that I could not receive the discount because customer service had to place the order online. It would be so refreshing to have a customer service person who said politely..”.I am so sorry and I understand your surprise. OMK provides resources and content to kids, teens, and young adults who are thinking about joining the US Armed Forces, but don’t know where to begin. The 16×7 was not in store inventory although it is common to most homes. Copyright © 2020 www.OperationMilitaryKids.org. Keep in mind that the card must say “Service-connected” under your photo. Historically, Home Depot offered a 10% discount to veterans and military members on holidays like the 4th July – Veterans Day and Memorial Day. As a result, I was forced to choose Lowes and will continue to. Just showed ID! 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