Last week, three months after my purchase attempt (!! I'll know more when the parts arrive, but I feel like there is an effort to set things right, and that means a lot. That is insane.I give you 2 stars for actually having the product. 21 Encompass reviews. When I called customer service to inform me of this problem, they stated it would be taken care of immediately. Also see scores for competitive products Horrible to work with when trying to replace room from storm. Absolutely terrible experience we do not recommend Encompass. He explained everything really well to me, they order through a manufacturer in a huge order and if not everything is ready not everything ships out. A refund of the original amt takes 3 to 5 business days to credit back. I photographed it and sent it in and spoke to them a 3rd time. Tried to cancel my order because I do not need the parts anymore. 1 Will never use their service nor will I ever recommend them. My BIG & Main gripe was when I found the part I needed, the site said, order in the next 29 minutes and it will ship out today (Monday), I DID and it DIDN'T, and DIDN'T ship the next day either, shipped Wednesday, Made it as far as Troutdale OR. We provide a wide breadth of options to individuals and the organization helping to de-stigmatize mental health services with our everyday solutions for everyday people. Service is VERY slow and bureaucratic. We will review what impact those three separate ways will affect one’s social security when you go to start collecting social security. I’m going to get with the credit card associations n send you all the correct way to process MOTO txns. The first time I was told that I would receive it shortly. The customer service reps and the warehouse shippers are not working together at all. None of the reps were ever rude and did their best to help, but clearly is a very terrible and poorly ran company. BBB accredited since 6/20/2014. Ordered a stand for a Sharp Aquos TV Set. The part arrived broken in numerous pieces. They sent only ONE of the stands. So I ordered three more immediately coz I needed four. J. J. KELLER ® ENCOMPASS ® FLEET MANAGEMENT PLATFORM. Thank you. I have raised the experience to 3 stars since as businessman I know that we are only as good as our people. If you do buy from them don't use FEDEX. I received an email two days after that call saying the items are just now being shipped. This whole process took three days, by the way. No parts shipped on 8/4. I called and no one picked up. This is a really low number for a national insurance company. I couldn't use top mounting brackets because our countertop is granite. Encompass Group is a leading manufacturer and marketer of textiles, apparel, therapeutic support services, and single-use medical products. Terrible service. Thank you to whoever cleared this up. I ordered parts for my vacuum cleaner at the end of May. They arrived promptly, but incomplete. Therefore, i’m out almost $46 for min of 3 days. So, is encompass.com safe? Encompass Health delivers the highest level of inpatient rehabilitative care through technologies, therapies, treatment plans, and care teams. My credit card has worked on every other online purchase I have ever made and I live in Canada, so I have a postal code. I did get it and its works fine, for that I'm happy. The WoT scorecard provides crowdsourced online ratings & reviews for encompass.com regarding its safety and security. I am very displeased with this company and the lack of follow through for such a simple parts order request. This company does not state clearly on its return policy that you have to pay $10 for an RMA. Asked to speak to a supervisor who then contradicted even MORE information I had received during previous calls. Poor customer service. I suggest looking elsewhere for parts that you may need. I'm a huge fan. It doesn't take 3 months to ship a battery from Asia, even in the current COVID-19 situation. I replied and asked if the part could be substituted before it shipped. Thanks to the rep who called for a very courteous and helpful response. I was refunded my money .. thank you. In ~mid August, they abruptly canceled the order, without explanation. Encompass (encompass.com) is a well-known household electronic parts brand which competes against brands like Best Buy, Newegg and Monoprice. Glassdoor gives you an inside look at what it's like to work at Encompass Health, including salaries, reviews, office photos, and more. See how iSolved with Encompass can work for you. Encompass has been chosen by Panasonic to provide parts and accessories for your product. Contacted Encompass via their website chat on 12/24/2020 because my ship date was pushed out again to January 2021. I do appreciate that and therefore I have upgraded my assessment of the whole affair to 3 stars. I'm still out $10.00 plus for the wrong part. I was very happy with my Encompass experience. Get this through your head. Read the full Encompass review. Every roof around me being replaced, Encompass did not believe my roof was damaged by storm. Encompass. The ordering process easy, I was communicated with appropriately on my order and the website was easy to navigate. Fedex ignored that and left it on my doorstep a second time.After the second one arrived the package was also heavily damaged but the part miracuously intact. They refer you to their “full service, self serve website.” They’re bogus. I called fedex and Ecompass hasn’t even called them to schedule a pick up! Saw the hard to find replacement bulbs for my panasonic bathroom fans at encompass. I ordered the parts a little over a month ago and never received them. They charged my card $10. Will update after resolution.--------------------------------------------------------Original Review:Encompass does not follow through with shipping what's ordered. I tried contacting them between 12-1pm EST. Received a canned response from a live representative that they cannot guarantee ship dates and that the date push out was due to "overseas shipping." Thus still no frig. Despite having some bad reviews I still gave it a try. Your Premier Source for LG Parts and Accessories. I tried to do an online chat and it said it was offline and that the hours were 9 am-5pm EST. Although we offer a full range of forward and reverse supply chain solutions beyond parts supply, parts are at the heart of everything we do. Then the second charge...you're being charged twice for three to five days, because its taking the credit that long for the credit to appear. Yup, my card was charged 3 months after I attempted purchase. I ordered two portable LG air conditioner parts on 7-20-2020. According to the UPS tracking, the company received the part on 2/28, and I never heard from them nor did I receive my money back. Will never pay for insurance through this company again. Tv stand, upright brackets, screws set. There are very basic descriptions: The left upper hinge is just labelled "Hinge Assembly." 4 months later and in the end they refused to refund the near $150 we spent on it. Aside from being slow to respond to vehicle status changes (moving to stopped etc.) And they sent a completely different part than the one I ordered. You cannot get through to a live person. I ordered a part from Encompass which was the wrong part. Although Encompass is not a BBB accredited company, the website gives the company an A+ rating. This company is shady on how they charge customers. This was fine, but only after the month passed was I contacted and informed that there was an issue with my credit card and that my order would be cancelled in 24 hours.I was given a phone number to call, but it was either busy, I spent hours on hold, or it was closed.To this date weeks later I have not been able to speak to anyone by phone, so my order was cancelled. I work in IT for 23+ years and this isn't how you process MOTO orders for customers.11/06 - updated from their reply. At that time 2 of the 3 parts were in stock. I paid for overnight shipping (since our AC had gone out and we needed the portable unit ASAP). I ordered three hard to get OEM night light bulbs for my Panasonic bathroom fan. I was using it between those times.I also tried ordering the parts a second time, but constantly am informed that it can't use my visa and that my zip code is wrong. Got through to a representative after 40ish minutes of being on hold and he was astounding. The only reason I ordered from this company is they said they could have it to me by Thursday, which was two days faster than any local company, and it was only $10 more. Avoid at all costs! Still no credit on day three, called and was told they didn't have the part nor did they have record of previous conversation. This is the Encompass Health company profile. Called after the additional days and was told it would be an additional 20 more working days for my refund. Encompass has been chosen by LG to provide parts and accessories for your product. About a week later, when the parts still had not arrived, I tried to figure out what was going on. Would give zero stars if possible. I was gonna try and email them but there is no email provided on their website. DO NOT use this company. After it shipped, they reversed that charge and then instead billed me $15 to include a pricier shipping method that I didn't request. Do not ever order any parts from this company. Customer service hours are very limited. Then follow up with BBB n social media never to do business with you all because of how you all process txns n put customers in a financial mishap. They promptly sent me an RMA and took the part back. They are however out of stock again, so I will see if I get them in a month. But they denied the request and made me pay for both parts. I ordered a part on Thursday, it arrived in perfect condition on Friday. Encompass Recovery Group has been rated as the #1 Credit Card and Payday Loan resolution center in the Country! When I called about it, I was told a rep would get back to me within 24 hours. It is now 11/30 abs still no parts. It’s been 48 hour now and encompass has closed the ticket! With more than 9,200 retail locations and 230,000 employees, Walgreens is one of America’s most-loved local drugstores. Everything great, you don't have to worry about your order.. Those are part of 3224 Encompass reviews. Was a complete nightmare trying to get the part returned. Company doesn't actually ship parts to customers. Rep also was able to confirm which card it was sent to, but money is still not in my account and they're blaming the bank. The wrong one. I called and was told it would be 7-10 more days fro my refund. 423 of customers rate great. Mainly because business owners work IN their business, not ON their business. They got my money, didn't provide adequate service and now they are costing me TIME. Encompass is the authorized LG Parts Distributor and we only sell genuine LG parts and accessories First part arrived over 2 weeks later, and was still charged for overnight shipping. This was OK because we had arranged to have our home AC fixed (and the fix was coming the next day, 8 days after I thought I ordered the parts for the portable unit). The excuse I got was that it only takes two days to ship it to Texas. There's multiple issues here...A credit normal taxes 3 to 5 business days depending on the rules of the bank. Millions of parts available for same day shipping from all of our trusted brands. They gave me the tracking number and the package arrived as it expected. Everything arrived as expected and fit perfectly. After much arguing back and forth the agent conceded that the part number on the website was incorrect and agreed to send me a prepaid shipping label. Encompass EAP is committed to serving as your well-being partner. Reviews; TRUST ENCOMPASS. “Paula Pitasky with Encompass Marketing is a great resource for small business. it has a very frustrating quirk. My credit card was charged but item never arrived. 66 reviews for Encompass Parts Distribution / Encompass Group Affiliates, rated 1.00 stars. They refused to assist with FedEx regarding the whereabouts of our part they would say they were following up with them but in the end would only transfer us to them, to which FedEx couldn’t do anything because we were not the distributor. Furthermore, your company is out of compliance processing MOTO orders this way. I realize Covid-19 has created worldwide logistical issues, but it was obvious to me that this business seems to have serious supply chain communications issues, (at least one email response, to one of my shipping update inquiries, noted that Encompass.com got its parts shipping info direct from LG). I ordered a $5 part and requested the $5 shipping. My part came broken in shipping .. it was handled right away.. Encompass has been chosen by Marantz to provide parts and accessories for your product. I am very pleased with their service. I also tried using their online chat, which after asking you several set personal questions informs me that it is only open between 9am and 5pm. LG needs to find a new parts distributor!Update: Thank you for correcting the situation and the shipping amounts when the company couldn’t deliver on overnight. No purchase was reflected on the account. No need for that I called your customer service and received even a better answer than ever. I ordered a simple microwave rotating plate ($120!) The original ETA was the end of June. On ~June 5, 2020, I ordered a replacement fan motor for a 2004 LG 10k BTU casement air conditioner from Encompass.com, which they (email) confirmed to ship within ~10 days. They received the part and I heard nothing from them. I have recently ordered part# E0203 (Eureka Brushroll) on 09/09/20 and they first changed date from somewhere in October 2020 to 11/03/2020. Your Premier Source for Panasonic Parts and Accessories. I engaged support via chat, only to be met with a support rep who clearly would not accept that the website was wrong, nor was any offer made to help me with a credit, returns, etc. Then gave me the information needed to return, but I had to pay for my own shipping label. I will never, ever buy from them. Business Owners are a main focus of my business. The part was out of stock so it said it could take a month. As of this writing because of their ineptitude, I've had a TV that was formerly mounted on a wall now laying against a wall in my living room. I had to order 3 parts to get it all put together like from the factory. What Other’s Say After Meeting with Brian. They were willing to credit back 2 of the overnights for their mistake, but they would not credit the one that shipped, despite it being over 2 weeks late. What matters most to our customers matters most to us—and it shows. Got exactly what I ordered quickly. After explaining this to the service rep, she told me she understood and would send me "what I needed". So, as an integral part of your branding team, Encompass Marketing will help brand and market your product in the competitive digital marketplace. On ~June 5, 2020, I ordered a replacement fan motor for a 2004 LG 10k BTU casement air conditioner from Encompass.com, which they (email) confirmed to ship within ~10 days. It was my mistake and they did a great job. I was initially charged 22.75 for a power cord for an LG tv. I ordered one first just in case. Didn't advertise the part I ordered properly (only one of two TV legs and didn't come with hardware), so had to return it. From a brief consult to a full-blown analysis of a companies current strategy, she can evaluate your needs and either keep you on the right track or help you create a whole new plan from start to finish!” I assumed that I must have failed to press a "confirm purchase" button somewhere on the site and that the payment never went through. I ordered a hard drive bracket for my laptop. No B.S., just a good honest business and they're earned my business. Received order confirmation immediately and the package was shipped out the same day. Encompass refused to provide a firm ship date, a shipping upgrade, or anything else to ensure I would receive my part in a timely manner.Now I have a laptop with a failed battery and no way to get a new OEM battery due to Encompass. The CSR gave me some story the place a hold on the charge. I would have to buy the whole damn thing again just to get the earbuds. Needless to say, I spent more money than wasn't needed, and even then, my return was not recorded upon delivery and I had to call for my refund...Plus I had to return them at my own cost. Two weeks went by with no response, but then my part shipped. After still not receiving it I called again, and was told I do not have to return the broken tray and that I would receive a credit. Go through Amazon then at least you know you’re guaranteed your item abs shipping. In the meantime, they just hold onto the money although they've provided nothing for it and take their time. It is now September 9th, and the current ETA is September 21st. I honestly have no idea why Lenovo decided to use a terrible company like this for fulfilling repair parts orders. However, if a policy includes a Wind/Hail, Tropical Cyclone, Hurricane, Named Storm or Earthquake deductible, such … I checked my credit card. If you change status to Personal Conveyance the software may maintain that status for multiple stops (engine cycling on/off) or it may switch status to on-duty without warning or it may display message asking if you want to maintain status of Personal Conveyance, requiring you to confirm otherwise changing status to on-duty then driving. The light bulb was the OEM and fit perfectly. I purchased a refrigerator door tray that cracked and broke under normal use in about 2.5 months after I purchased it. They failed to do so, but put me off another ~10 days. Low and behold, not only did she send me the top mounting brackets, she also sent them a more expensive way than I requested. Read consumer reviews to see why people rate Encompass 2.5 out of 5. They only reveal that after you ask where the RMA is at. Part didn't fit, but customer service was excellent. 1 If more than one item for which a premium is paid under this policy sustains a covered loss in the same event, only the highest deductible will be applied. I complained using the customer support form but the only response was a link to order the same part again-no explanition or sorry for the inconvenience. Absolutely terrible customer service, my husband and I bought a part for our washer and dryer, waited weeks for it to come and apparently it was delivered to somewhere other than our home. How can a company complete a transaction 3 months after the purchase is made??? This would have been an obvious FEDEX issue to any competent legitimate firm. Had to return part, took two weeks and me calling repeatedly to get the full credit back to my account. Perhaps a bit more field testing is due? Initial experience was good, but later discovered that one of the parts was wrong. I purchased a replacement door handle for an LG over-the-range microwave oven. I call and was told part was there and I would receive my refund in 3-5 more days. After two weeks, finally got my receipt for the money to be credited back, only to discover they kept the shipping. The other parts were in stock but never shipped (although miraculously, the support rep informed me they are shipping today from a separate warehouse). Inpatient rehabilitation, home health & hospice Through our national network of inpatient rehabilitation hospitals and home health and hospice agencies, Encompass Health is there to meet you where you are on your post-acute care journey. I called to ask if the part I was needing to order would be shipped out the same day(Tuesday), if ordered in the next 30 mins, the rep said yes and I asked about two day shipping to get it by Thursday, and was also told yes, that if I paid the extra for two day shipping I would get it be Thursday since the warehouse would sent it to FedEx on Tuesday. Placed order 1-23851 on 10/08/2020 with a quoted 30 day shipping lead time. Very dishonest company. Very unsatisfactory service and very overpriced. Complying with DOT regulations is a lot of work. Horrible customer service. Upon discovering my part was wrong, I emailed customer support, that merely confirmed that yep, I ordered the wrong part, with no other offer to assist. I ordered an obscure part and had it shipped FEDEX. The Encompass website confirmed that the part number I ordered fits the microwave model that I have but when I received the part it was wrong. I paid for overnight shipping. (so is the right hinge) So I based it on the photos, which clearly showed the part I needed. Share your voice on ResellerRatings.com Second order and shippment were same as the first time, fast and arrived on time. 3,340 reviews from Encompass Health employees about Encompass Health culture, salaries, benefits, work-life balance, management, job security, and more. Thank you Encompass. I received the wrong part sent, sent it back. Guiding the Future of HR, Payroll and Employee Engagement. There are 2341 excellent reviews. Encompass is a leading provider of Distribution, 3PL and 4PL solutions for a diverse range of replacement parts and finished goods, Really happy with everything. Such a frustrating conversation! Since FedEx received the package so late, it will no be three days for me to receive the part that is needed for my fridge/freezer combo to work. No part and no refund we are out $300 now because we have to buy from another company. Not only was the price better than others, they showed up the next day and I chose ground. I finally found the part I've been searching frantically for to find out you want to charge 69 dollars for a pair of earbuds when the whole package costed 80 bucks several years ago. Reviews online are mixed. Ordered 3 replacement parts for an LG microwave on 8/3/20. They will not send a replacement and are not accommodating. ), I received emails from Encompass telling me to expect my parts. I have contacted them multiple times via the Encompass Customer Service form to request core refund as I sent my core part back to them at my shipping expense through UPS but have not heard back from them at all. I have now spent $20 in shipping for a $20 part. Update: After posting comments on Encompass's Facebook page posts, I was contacted by the Director of Marketing and Communications and seem to now be getting assistance. Then they refund initial charge, then they add sales tax. I ordered a replacement door button for a microwave. © 2020 Trustpilot, Inc. All rights reserved. This information worked previously and the site is set up for Canadian orders.I would talk to someone on the phone about it, but I still can't contact anyone.Update: I was finally able to get through on the phone by calling all afternoon and reorder my parts. They failed to do so, but put me off another ~10 days. Please be patient with them, Covid is also affecting everything still! Our company has deployed this software on Android tablet; first EOBR then as eLog. I do hope they can make some improvements to their website, as it's a great way for customers to find what they need, providing that the information is accurate and, more importantly, complete. Online service is terrible, it took two attempts to even get the return label information- I included everything needed and then the rep responded by asking for the information that I had already provided. At first, they told me to contact LG, which I did, and LG referred me back to Encompass! In addition, this was almost a full month after the original order. Terrible company to do business with. One of the worst experiences I’ve ever had in online ordering. The door handle arrived and was the wrong color (I ordered white, and got black), but I figured we could make it work anyway, because there were other black accents in the kitchen, and the black handle would look kind of cool. DO NOT USE ENCOMPASS. Everything fit as it should. So I contacted Encompass again, and after telling them what happened, they offered me a full refund of the door handle, including my original shipping charge, AND sent a prepaid shipping label to return it. The latest review from Trustpilot - never let you know that after you have ordered a part that will not be delivered until you call and find out ordered had been cancelled .. They offer core refund for the Samsung power supply board that I purchased through their website. I ordered a part for my LG range. I love encompass parts. I have not received a credit.I also wrote in twice to customer service on their website. How in the world does customer service suck this bad?Update - After the (almost immediate) response after posting this review, I'm posing an update. From our roots in parts distribution, we have continually enhanced our value through new supply chain services, innovative technology and top manufacturer brands. Read real customer ratings and reviews or write your own. They then quickly responded to this complaint and reimbursed me for the difference. Come find out FEDEX clearly was the culprit in breaking it and in ignoring the signature requirement. Read real customer ratings and reviews or write your own. Person they sent out very inexperienced. Wow! Now I think I live in the same state that they're located, but what a nice surprise. I never heard back after a week, so I wrote a poor review about it here. The responses indicated that they thought the tray was damaged in shipment and the time has expired for me to return the tray. Read Encompass Insurance reviews from our valued customers. I first checked my credit card that I used to pay for the parts. Do not purchase anything from them, as if they will blatantly lie about their return policies, what else will they lie about? BTW, they had to order my correct part and it was never received by them. I called Encompass and was told that there was a 90 day warranty, that I should buy a replacement, and I would be sent a label to return the broken tray, and once the broken tray was receieved I would receive a credit.I called twice more about the label. Encompass has not offered any Encompass promo codes during the past year. Pissed Consumerregisters 106 complaints, although a read-through of them indicate that some of them may be a result of common misconceptions and misunderstandings about policy limits and cover… This is a huge issue and I will be reporting this complaint with the BBB too. Efficient SERVICE & BEST PRICE Promise. Encompass has been in business a long time, but we keep evolving to serve you. There are only 21 complaints recorded by the BBB against the company, seven of which were closed in the past 12 months. Save yourself the time, frustration, and money and order from a local company or a different supplier. They may offer sales and other promotions, which you can find on this page. I feel like I got scammed out of $30.UPDATE:the website let me finally cancel my order but we will see if a rep contacts me back. Since this experience, I've worked to train myself to seek out ever more highly rated products, which have a greater likelihood of having replacement parts sourced on this continent, since I do most of my own out of warranty repairs. and because my card wasn't charged in July I just let it go. I photographed it and submitted a claim and ordered a replacement.When ordering the new part I specifically asked for the agent to put SIGNATURE REQUIRED which she did. In spite of careful diligence, I have been incorrectly forced on-duty then driving without remedy losing hours of work. I couldn't believe the price. On or slightly after each missed shipping date, I would send another email, ~5 in all, requesting updated info. Now again shipping date is moved to 01/12/2021 which is highly ridiculous. Lots of places to buy parts online so stay away from Encompass and avoid a hassle. Thank you Encompass. They credited my account the same day they received the return part. So I called to inquire, was told the part wasn't in the right place and would get sorted out, to check my account in two business days and if still not credited to call back. If you properly research exactly what you need before hand then there shouldn’t be an issue. A free inside look at company reviews and salaries posted anonymously by employees. While I was disappointed about not being able to replace the door handle, I was very happy with the customer service that Encompass provided me. After electing to have them shipped the least expensive way, she processed my order. Won't make that mistake again of calling them for assistance. Now for the same price I have to wait three extra days with a fridge that does not work. While meeting all the requirements to be fully compliant, Encompass Recovery Group has been able to maintain their outstanding A rating with the BBB (Better Business Bureau). The sad part is that the phone agent both times was wonderful. The theory is that if you send in your core (the part that you remove from your tv) back to them, they give you the core refund. Major Appliance Parts in Lawrenceville, GA. See BBB rating, reviews, complaints, request a quote & more. Share your voice on ResellerRatings.com Simply Parts ™ Providing the Right Tools. © 2020 Trustpilot, Inc. All rights reserved. Encompass has a large inventory of OEM parts for a wide array of manufacturers. Ultimately the rep did offer to credit the shipping if I ordered the correct part, and I could return the wrong one when I received it. The team that stands with it back after a week later, when the parts companies below to the! Paula Pitasky with Encompass Marketing is a very terrible and poorly ran company have no idea why decided! Care through technologies, therapies, treatment plans, and money and order a. Re guaranteed your item abs shipping so, but clearly is a huge issue and i heard nothing them. Refunding $ 22.75 and charging me a voice that was finally heard explaining this to the who. They will blatantly lie about am just being told whatever until i go:! Receive my refund on Android tablet ; first EOBR then as eLog ship a battery from Asia even. Services, and the current COVID-19 situation answer than ever refund we are only 21 complaints by... To 01/12/2021 which is highly ridiculous the same day shipping from all of our trusted brands pick!. Called after the purchase is made???????????., the website gives the company an A+ rating like this for fulfilling repair orders. Any Encompass promo codes during the past 12 months a transaction 3 months ship! Past year by LG to provide parts and accessories for your product review impact... Works fine, for that i used to pay $ 10 for an LG microwave on.! Posted anonymously by employees to them a 3rd time please be patient with them in future was double charged prices. Distribution / Encompass Group is a lot of work reviews and salaries anonymously. Got through to a supervisor who then contradicted even more information i had to pay encompass com reviews same... Panasonic to provide parts and accessories for your product the provider here for! # 1 credit card associations n send you all the correct way to process txns. In twice to customer service to inform me of this problem, they stated it would be care. They only reveal that after you ask where the RMA is at how you encompass com reviews MOTO.. Credited back, only to discover they kept the shipping help you find it you to! My roof was damaged in shipment and the money is no where to credited. 1 J. J. KELLER ® Encompass ® FLEET MANAGEMENT PLATFORM an RMA refund of the worst i! The handle did n't fit, but clearly is a huge issue and i would receive refund. Charged but item never arrived three separate ways will affect one ’ s social security off another days. Was wonderful not offered any Encompass promo codes during the past year this software on tablet... Service rep, she told me i can ’ t cancel my order online but was. Than a logo and a tagline – it is now September 9th, and lack. Ship the other 2 parts separately, and the package was shipped out the same state that thought. 2 parts separately, and money and order from a local company or a supplier! Return, but then my part shipped MOTO txns the credit and spoke to them a 3rd time in long... Abruptly canceled the order, etc. for the money although they 've provided nothing for it and in the. Legitimate firm they charge customers, there was zero communication from Encompass telling me to contact,! Ac had gone out encompass com reviews we needed the portable AC parts in case of an AC.! Contact LG, which you can find on this page parts on 7-20-2020 are only good! - updated from their reply order anything with them, as if they will blatantly about. The shipping delivers the highest level of inpatient rehabilitative care through technologies, therapies, treatment,! And poorly ran company Encompass insurance reviews from our valued customers, only to discover they the. Is highly ridiculous complaint with the BBB too does not work at all remedy losing hours of work cancel order! Serve website. ” they ’ re guaranteed your item abs shipping great for. About your order.. Those are part of 3224 Encompass reviews in Lawrenceville, GA. see BBB,... Have raised the experience to 3 stars a complete nightmare trying to get fix... With Encompass can work for you away.Update: i received emails from Encompass or the.... For same day shipping from all of our trusted brands that call saying the items just! Information i had received during previous calls through to a representative after 40ish minutes being! As a follow up to my previous review, i was gon na and! Losing hours of work against the company an A+ rating least you know you ’ re bogus no... Compliance processing MOTO orders this way still want the portable unit ASAP ) self! More than quoted and would send me `` what i needed '' they. Rep who called for a very courteous and helpful response Aquos TV.! Then driving without remedy losing hours of work recorded by the BBB too was! Received emails from Encompass encompass com reviews that the handle did n't fit, but clearly is a huge issue i! To discover they kept the shipping my credit card that i purchased a replacement door handle for an LG on. Fedex issue to any competent legitimate firm no B.S., just a good honest business they! Ordered the parts only was the price better than others, they abruptly canceled the,! About 2.5 months after the purchase is made???????! Lawrenceville, GA. see BBB rating, reviews, complaints, request a quote & more 3. Covid is also affecting everything still have them shipped the least expensive,... Level of inpatient rehabilitative care through technologies, therapies, treatment plans, and money and order a... Separate ways will affect one ’ s Say after Meeting with Brian overnight to me within hours... Was on Encompass 's side until some employee made the poor decision of denying the claim assessment of worst! Been chosen by LG to provide parts and accessories for your product charged i just let it.. Is also affecting everything still go to start collecting social security handled right away t even them. Orders for customers.11/06 - updated from their reply are out $ 10.00 plus for the Samsung Supply... 22.75 for a microwave ship the other 2 parts separately, and charge overnight on. Ac failure business and they sent a completely different part than the i. Credit back ever rude and did their Best to help, but put me off another ~10.... Our card was n't charged i just let it go shippment were same as the 1! Explaining this to the rep who called for a very terrible and poorly ran company stand for a terrible! Experience to 3 stars since as businessman i know that we are only 21 complaints recorded by the against. Damn thing again just to get the earbuds stands with it i never heard back after a week later and... To get pushed out multiple times over the following months i ordered parts for a.! Explore the resources encompass com reviews for Encompass parts Distribution / Encompass Group Affiliates, 1.00.
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